Chamber and committees

In relation to how the Scottish Government monitors the quality of customer service, specialist expertise and willingness to undertake and quote for work for Warmer Homes Scotland and Area-Based Schemes, I refer the member to the answer to question S6W-01002 on 21 July 2021. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

The following information relates to Home Energy Scotland (HES) advice services and the HES loans/cashback scheme, which includes domestic biomass as an eligible measure.

It is a condition of the HES loan/cashback that the customer must use an MCS certified installer for renewable heat systems (including biomass). Furthermore, the measure must be recommended on either the EPC or in a report issued by a HES specialist renewables advisor.

The Home Energy Scotland (HES) advice service, managed by the Energy Saving trust (EST) on behalf of the Scottish Government, is the gateway to the HES loan/cashback scheme and other SG-funded schemes.

Customer service quality at HES is monitored through monthly customer satisfaction surveys. All HES advisors are trained and qualified in accordance with the Home Energy Scotland SQA accredited training programme. HES also recommends that all customers (whether accessing HES loans/cashback or not) use installers with relevant certifications, such as MCS for renewables installations. This ensures that the work carried out meets MCS’ technical standards which also requires membership of a consumer protection body. They also recommend that customers get three quotes for each piece of work to allow reasonable price and detail comparison for work proposed.

Customers are also directed to the Scottish Government-funded Renewables Installer Finder tool to search for local MCS-certified installers. HES are strictly impartial in terms of installer recommendations but this tool provides customer reviews to help support their decision making.

In terms of installer capacity to undertake and quote for work, the Scottish Government funds EST’s sustainable energy supply chain programme to help develop capacity amongst installers through development of support and training in low and zero emissions heating technology installations, webinars and events as well as support for training costs which we deliver in partnership with Energy Skills Partnership.

The Scottish Government is pleased that three Scottish areas are involved in the expression of interest phase of the UK City of Culture 2025 competition. Scottish Government officials have attended the dedicated information session for potential Scottish bidders and are working closely with DCMS and Creative Scotland to support the overarching application process. Officials will continue to work with all of the bid teams and will continue to discuss the Borderlands bid with South of Scotland Enterprise and all relevant partners.

As announced by myself, Professor Ken Muir has been appointed to act as the Independent Advisor to the Scottish Government on the reform of the Scottish Qualifications Authority and Education Scotland. In his role as Advisor, Professor Muir will provide advice to the Scottish Government as outlined in his revised remit that was published on 19 August 2021.

Since taking up role as Advisor on 2 August, Professor Muir has established an Expert Panel and a Practitioner and Stakeholder Advisory Group to support his work. We understand the Advisor has invited the Scottish Youth Parliament to join the Practitioner and Stakeholder Advisory Group. This Group will play a significant role in supporting the work of the Advisor and his Expert Panel - further information, including Terms of Reference and membership of these groups, is available here: Scottish Government | Education Reform

I also announced the creation of a Children and Young Person’s Education Council and we will ensure that this group and the voices of young people are heard during the process led by Professor Muir and broader plans to implement the recommendations of the OECD report.

The Scottish Government currently only allows travellers returning from green and amber list countries to use NHS tests, reserved through the CTM booking portal. These PCR tests are the highest quality with established data flows into NHS boards and samples are sequenced to ensure early detection of variants of concern.

The Scottish Government is exploring ways to allow private testing for travellers coming to Scotland provided we are confident in the flow of data into contact tracing services and that all positive test results are analysed to identify any variants of concern.

The Scottish Government currently only allows travellers returning from green and amber list countries to use NHS tests, which are reserved and paid for through the booking portal, CTM. These PCR tests are sent to individuals’ home addresses anywhere in Scotland, including rural areas. The individual should use a Royal Mail priority post box to return their test to the laboratory if they have access to one.

Individuals in Scotland are able to book PCR tests and request lateral flow home devices free of charge via the government portal, however these cannot be used for international travel.

The following table provides information on gross revenue expenditure in Scotland per primary school pupil.

Table 1: Gross revenue expenditure per primary school pupil across Scottish Local Authorities in 2019-20

My officials will conduct a trawl for the information requested and I will write to Mr Mundell when their findings are complete.

HM Inspectors of Education will restart scrutiny activity of schools soon and an announcement will follow shortly. The annual scrutiny programme outlining the range of scrutiny activity, including school inspections which will be carried out by HM Inspectors of education this academic year will also be published on Education Scotland's website.

The programme school and early learning and childcare inspections was paused on 16 March 2020 in response to Covid-19. A pause in the programme inspections was to allow education establishments to concentrate on providing support for learning throughout the Covid-19 pandemic.

The Cabinet Secretary for Education and Skills announced that the government will create a children and young people’s education council as part of her Parliamentary statement on Scotland’s curriculum on 22 June.

Following that announcement, a meeting was held on 21 July between Scottish Government officials and representatives from the national children and young person organisations, including those who have recently been involved in supporting the Education Recovery Youth Panel and contributing to the Covid Education Recovery Group as young people. This allowed officials to gain the benefit of their insights into the principles, working methods and detailed arrangements for the new council.

The Scottish Government is developing plans for the Council utilising this feedback, with a view to holding the first meeting of the new council as soon as possible in the autumn.

The following table provides information on gross revenue expenditure in Scotland per secondary school pupil.

Table 1: Gross revenue expenditure per secondary school pupil across Scottish Local Authorities in 2019-20