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Highland BlindCraft Beds Wins Award for Excellence in Customer Service, Care and Experience

  • Submitted by: Rhoda Grant, Highlands and Islands, Scottish Labour.
  • Date lodged: Friday, 18 October 2024
  • Motion reference: S6M-14951

That the Parliament congratulates Highland BlindCraft Beds on winning the Loganair Award for Excellence in Customer Service, Care and Experience at the Prosper Highlands and Islands Business Excellence Awards 2024, which were held in Inverness; understands that the award recognised an organisation leading the way in embedding a customer-centric culture; further understands that Highland BlindCraft Beds employs over 20 disabled staff to produce hand-made, high-quality, ethical goods with profits directed back into training opportunities and Sensory Services providing visual aids and rehabilitation services to people with sight and hearing loss across the Highlands; commends the work of fellow nominees, Hebrides Cruises and The Majestic Line (Scotland) Ltd, in their pursuit of customer service excellence; recognises the commitment of Prosper to supporting business and prosperity in the Highlands and Islands region, and celebrates all the finalists and businesses for their positive impact and contribution to communities and the economy of the Highlands and Islands.


Supported by: Karen Adam, Jeremy Balfour, Colin Beattie, Miles Briggs, Ariane Burgess, Alexander Burnett, Foysol Choudhury, Pam Duncan-Glancy, Tim Eagle, Annabelle Ewing, Bill Kidd, Fulton MacGregor, Ruth Maguire, Stuart McMillan, Paul Sweeney, Sue Webber, Annie Wells, Tess White