Questions and answers

Question reference: S6W-36323

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 01 April 2025
Current Status: Answer expected on 29 April 2025

To ask the Scottish Government what plans it has to require Caledonian Sleeper to adapt its carriages so that all of them are capable of having a portable ramp fitted for the safe emergency egress of customers with mobility impairments, and, if it plans to make this a requirement, by when.

Question reference: S6W-36324

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 01 April 2025
Current Status: Answer expected on 29 April 2025

To ask the Scottish Government whether Caledonian Sleeper has shared with it the timeframe for replacing the fold-out tables in individual berths to enable customers to consume hot drinks without the current reported risk to their health or safety.

Question reference: S6W-35940

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 20 March 2025
Current Status: Answered by Shirley-Anne Somerville on 31 March 2025

To ask the Scottish Government, in light of concerns raised by Young Lives vs Cancer that almost half of patients in Scotland finish their cancer treatment before receiving a decision regarding disability benefit claims due to lengthy waits, what assessment it has made of the adequacy of Social Security Scotland’s disability benefits processing times for children and young people with cancer.

There are a number of factors that impact on how long it takes Social Security Scotland to make a decision on disability benefit applications, including the time taken to gather the supporting information required to make a decision on an application.

Social Security Scotland continues to work with Local Authorities, Health Boards and GP practices across the country to make it faster and easier for them to send supporting information, and is seeing improvements.

The last nine months of official statistics for Child Disability Payment shows Social Security Scotland has made decisions on new applications almost twice as fast as in the previous financial year. The latest official statistics publication can be found at: Social Security Scotland - Child Disability Payment: high level statistics to 31 December 2024.

The latest Adult Disability Payment official statistics publication shows Social Security Scotland has made faster decisions on applications over the last year, with average processing times decreasing significantly in the last ten months, when compared to the previous financial year. Latest Adult Disability Payment statistics can be found at: Social Security Scotland - Adult Disability Payment statistics to 31 January 2025

Social Security Scotland has a dedicated application route for terminally ill children and young people, and anyone in Scotland diagnosed with a terminal illness by their healthcare professional can apply for disability benefits under Special Rules for Terminal Illness. Published data shows that applications under the Special Rules for Terminal Illness are currently processed within three working days for Child Disability Payment and two working days for Adult Disability Payment.

Question reference: S6W-35942

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 20 March 2025
Current Status: Answered by Shirley-Anne Somerville on 31 March 2025

To ask the Scottish Government what steps it is taking to ensure that children and young people with cancer, and their carers and families, receive clear, timely and accessible communication from Social Security Scotland regarding their disability benefit applications.

Social Security Scotland continues to review and improve how people access its service, including how the organisation communicates with applicants and clients.

The application forms for Adult and Child Disability Payment were designed and developed in consultation with stakeholders to ensure the values of dignity, fairness and respect were embedded throughout.

The application forms allow clients, and their representatives, to tell the organisation how they would prefer to be contacted. It also asks specific questions to help Social Security Scotland understand and respond to any additional accessibility needs.

Through client feedback surveys and panels, clients have told Social Security Scotland they would like choice in how they are contacted. With the client, or their representative’s permission, Social Security Scotland will automatically acknowledge receipt of an application form and provide updates via text and/or email as the application proceeds through the key stages.

The latest Client Survey shows the majority of Adult and Child Disability Payment respondents said their experience of applying for disability benefits was “very good” or “good”. The full survey results can be found at: Social Security Scotland - Client Survey 2023-2024

Question reference: S6W-35941

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 20 March 2025
Current Status: Answered by Shirley-Anne Somerville on 31 March 2025

To ask the Scottish Government whether it will review and aim to simplify the disability benefit application process for children and young people diagnosed with cancer, including reducing any delays caused where medical evidence is required to determine eligibility.

For disability benefit applications, Social Security Scotland requires one piece of supporting evidence on an individual’s condition or disability to understand the impact their condition has on their daily life.

Applicants can request Social Security Scotland collects supporting evidence on their behalf. While gathering this information can take time, it allows for robust decision-making.

Social Security Scotland works with Local Authorities, Health Boards and GP practices across the country to make it faster and easier for them to send supporting information. Social Security Scotland also encourages people to provide supporting information which they may not realise they have, such as prescription lists, medical reports, and social care assessments.

The Adult and Child Disability Payment application forms also invite clients to tell Social Security Scotland about any supporting information to allow their application to be processed more efficiently. Supporting Information can be uploaded digitally or sent to Social Security Scotland in the post.

Social Security Scotland has a dedicated application route for terminally ill children and young people, and anyone in Scotland diagnosed with a terminal illness by their healthcare professional can apply for disability benefits under Special Rules for Terminal Illness.

Social Security Scotland has reduced processing times for disability benefits, with latest statistics showing decisions on new applications have been made faster than the previous financial year. Latest statistics can be found at: Social Security Scotland - Statistics.

Question reference: S6W-35937

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 20 March 2025
Current Status: Answered by Shirley-Anne Somerville on 31 March 2025

To ask the Scottish Government, in light of concerns raised by Young Lives vs Cancer that, currently, there is an average six-month waiting time between a child or young person's cancer diagnosis and their receiving their first disability benefit payment, what action it can take to reduce this.

We fully recognise that this is a challenging time for families. Importantly, no-one needs a formal diagnosis to apply for Child or Adult Disability Payment; decisions about eligibility are based on the individual’s level of needs, rather than a diagnosis.

Once a decision is made the award will commence from the date of application where the conditions of entitlement were met at this point.

We urge anyone applying on behalf of a terminally ill child to use our fast-tracked route so that they and their family can access the maximum level of financial support they are entitled to – quickly and with dignity.

Question reference: S6W-35939

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 20 March 2025
Current Status: Answered by Shirley-Anne Somerville on 31 March 2025

To ask the Scottish Government what assessment it has made of the impact of any delays in receiving disability benefits on children and young people with cancer, and their families, particularly in respect of (a) financial pressures and (b) emotional wellbeing.

We fully acknowledge that a cancer diagnosis will be a difficult time. That is why Social Security Scotland continues to prioritise decision-making, with the last nine months of official statistics for Child Disability Payment showing Social Security Scotland has made decisions on new applications almost twice as fast as in the previous financial year.

To date Child Disability Payment has paid out over £1 billion to families with disabled children. 74% of people surveyed in the Social Security Scotland Client Survey: 2023-24 gave a high rating for how much their payment(s) had helped make a difference to their life and helped them pay for what they needed.

There is a dedicated application route for terminally ill children and young people, with previously published data showing that applications are processed in an average of three working days.

Question reference: S6W-35938

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 20 March 2025
Current Status: Answer expected on 3 April 2025

To ask the Scottish Government, in light of concerns raised by Young Lives vs Cancer regarding the three-month qualifying period for disability benefits for children and young people diagnosed with cancer, what consideration it has given to removing this, in light of any immediate additional costs that they might face following diagnosis.

Question reference: S6O-04494

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Wednesday, 19 March 2025
Current Status: Taken in the Chamber on 26 March 2025

To ask the Scottish Government what discussions the finance secretary has had with ministerial colleagues regarding the allocation of additional funding for health and social care, in light of the Edinburgh Integration Joint Board's reported plans to end funding for its third sector grant programme.

Question reference: S6W-35449

Asked by: Jeremy Balfour, MSP for Lothian, Scottish Conservative and Unionist Party
Date lodged: Thursday, 06 March 2025
Current Status: Answered by Shirley-Anne Somerville on 17 March 2025

To ask the Scottish Government how many applications to provide vehicles and equipment under the Accessible Vehicles and Equipment Scheme, from organisations other than Motability, it has (a) approved and (b) rejected in each of the last five years, and what steps it is taking to broaden the range and scope of such providers, in particular those that are independent businesses or social enterprises.

The Scottish Government fully accredited one provider (Motability Operations Ltd) under the Accessible Vehicles and Equipment Scheme in 2019 and rejected five providers. One provider withdrew from the process. Four additional providers were offered conditional accreditation in 2023. We are working with these additional providers to include them as part of the Scheme.

We have simplified the accreditation process and have waived the accreditation fee to encourage smaller organisations or social enterprises to apply, subject to meeting the technical security standards necessary. Our intention is to ensure the scheme offers a choice of providers and continues to provide a valuable service for disabled people in Scotland.

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