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GP practices which are run by independent contractors must have arrangements in place which operate in accordance with section 15 of the Patient Rights (Scotland) Act 2011. Patients should raise their concerns in the first instance by phoning, writing to or emailing the practice manager.

If patients are not satisfied with their GP practice's response, they can then raise their concern with the Scottish Public Services Ombudsman. Any complains about a GP or GP practice that are upheld by the Ombudsman are directed to their contracting Health Board and are followed up by the Ombudsman's office to ensure that the actions and recommendations are implemented.

The Scottish Government is currently working closely with Building Digital UK (BDUK) to develop our understanding of what Project Gigabit means for Scotland. To date, Project Gigabit has primarily focussed on England with the procurement approach developed for the supplier market there. We want to be sure that any approach works in a Scottish context and is tailored to extend future-proofed digital connectivity across the country.

We hope to publish a Gigabit Open Market Review in the coming weeks which will inform any future gigabit procurement strategy for Scotland. We want to ensure that Scotland receives a fair share of Project Gigabit funding and support – a share commensurate with the scale of the challenge we face.

We expect the expert panel to be assembled in the coming months and to consist of a broad range of stakeholders. There are a diverse range of issues to be considered including biomass availability, competing demands, technology readiness, environmental and sustainability issues. Representation and format for the panel are yet to be agreed.

The Scottish Government recognises the vital importance of 4G for remote rural and island communities. Mobile telephony is however, as with wider Telecommunications policy, a Reserved subject area and the responsibility of the UK Government. The installation of alternative power supplies at mobile sites is a decision made by each operator.

The Scottish Government work closely with the UK government and operators to ensure that increasing resilience of the telecoms network in Scotland is a priority.

During times of emergency, those responders designated as either Category 1 or 2 by the Civil Contingencies Act 2004 are permitted to share personal information by the Civil Contingencies Act 2004 (Contingency Planning) Regulations 2005.

We already require projects funded as part of our fuel poverty schemes including Local Authority Area Based Schemes, Warmer Homes Scotland and the Social Housing Net Zero Heat Fund to comply with all relevant building regulations, retrofit standards and guarantee requirements. The PAS 2035 standard has applied since July 2021 and retrofit installers must now work to this specification.

This was further developed in our Heat in Buildings Strategy where we announced our intention to adopt PAS 2035 for all our domestic schemes.

Social landlords are responsible for ensuring their housing stock complies with housing standards including the Energy Efficiency Standard for Social Housing (EESSH). Decisions on how the energy efficiency ratings required by EESSH are met, is an operational matter for individual social landlords and not something in which the Scottish Government can intervene. EESSH does not require the removal of fireplaces. Any decisions to remove fireplaces in social housing in rural communities lies solely with the social landlord who owns the housing stock.

Compliance with EESSH is reported to the Scottish Housing Regulator (SHR) and social landlords can claim exemptions where there are significant obstacles relating to cost, technology and necessary consent.

This is an operational matter for Category 1 responders, therefore the Scottish Government does not hold this information.

Scottish Government guidance ‘Visiting in Maternity and Neonatal Settings During COVID 19 Pandemic’ is intended to support maternity and neonatal units in developing local guidance for visiting. It sets out that, as a minimum, women may have one supportive person accompanying them to all antenatal appointments, and one additional visitor (adult or child) may also attend subject to local risk assessments and physical distancing. In the event of an active outbreak management scenario, Boards may restrict visiting to essential visits only, which would allowone supportive person to accompany a pregnant mother to the booking scan, 20 week scan and any emergency appointments. These additional restrictions should be time-limited during management of an active outbreak.

The Scottish Government would encourage pregnant mothers to discuss any individual requirements with their midwife who will be able to advise further on local policy.

We initially asked that only those with an essential need to travel by bus should apply due to the high rates of COVID-19 cases. This was intended to help minimise pressure on local councils, also impacted by the current situation with the pandemic, which are responsible for processing applications and responding to enquiries. With restrictions now easing, we are now in a position to encourage all young people to apply.