- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 16 January 2026
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Current Status:
Answered by Neil Gray on 27 January 2026
To ask the Scottish Government what non-digital routes are available for patients and carers to escalate concerns about NHS-supplied home care products, and whether it will require NHS boards to provide physical information packs at the point of discharge as part of its Palliative Care Matters for All Strategy 2025–2030.
Answer
If a patient or carer has concerns about NHS supplied home care products, these can be addressed at a local level through the NHS complaints handling procedure. The Patient Rights (Scotland) Act 2011 provides a specific right for people to make complaints, raise concerns, make comments and give feedback about NHS care and services and places a duty on NHS Boards to thoroughly investigate and respond to any complaints made.
Anyone can make a complaint and do so in writing, in person, by telephone, by email or online, or by having someone complain on their behalf. The NHS complaints handling procedure has a sharp focus on early resolution and speaking to a member of NHS staff can often be the best way to resolve a complaint quickly.
NHS Boards are expected to provide helpful advice and information tailored to everyone’s circumstances at the point of discharge. As such, our Palliative Care Strategy does not contain an action specifically related to providing physical information packs, or their contents.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 16 January 2026
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Current Status:
Answered by Neil Gray on 27 January 2026
To ask the Scottish Government whether it will review the discharge process for older and terminally ill patients to ensure that the provision of essential equipment and support is mandated within 48 hours of a discharge plan being finalised.
Answer
The Scottish Government is aware how crucial equipment is in supporting a patient to be cared for and to live safely within their home environment and is committed to delivering a more equitable and accessible approach to the provision of equipment. All individuals, regardless of diagnosis or where they are being treated, should experience a seamless journey through the pathway of care, which ensures they receive the right intervention at the right time. Our national guidance, Supporting documents - Equipment and adaptations: guidance on provision - gov.scot published in 2023, emphasises the importance of this however, once an individual is assessed as requiring support, including any equipment, then it is the responsibility of the Health and Social Care Partnerships to deliver it at the earliest opportunity. Similarly discharge planning is a joint exercise between the Health Board and should begin as soon as a patient is admitted.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 16 January 2026
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Current Status:
Answered by Neil Gray on 27 January 2026
To ask the Scottish Government what specific key performance indicators or service level agreements are in place for NHS contractors regarding delivery response times for terminally ill patients requiring continence products, and how it monitors NHS boards' compliance with these standards to prevent geographic disparities in care.
Answer
NHS National Services Scotland provides national logistics services to all Health Boards. Currently the KPIs record the availability of product, as well as the on-time delivery of product. It does not differentiate between patient groups as the delivery is to wards, departments and other endpoints.
National Procurement’s delivery statistics show that they are achieving over 99% of deliveries made on time and in full. Products in the community and care homes are purchased directly from suppliers, and managed, by Health Boards.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 16 January 2026
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Current Status:
Answered by Neil Gray on 27 January 2026
To ask the Scottish Government how many delayed discharge bed days in the last 12 months were attributed specifically to delays in the availability of home care equipment or domestic adaptations.
Answer
There were 10,524 bed days attributed to delay reason 25E (Awaiting completion of care arrangements in order to live in their own home – awaiting procurement/delivery of equipment/adaptations fitted) during the past 12 months (Dec 2024 – Nov 2025). There were 705,865 delayed discharge bed days during this time. This represents 1.5% of the total occupied bed days associated with a delayed discharge.
Please note, a discharge may be delayed for multiple reasons, and the reason for delay reflects only:
- the principal reason for delay recorded at the discharge date for delay episodes with a discharge date, or
- the principal reason for delay recorded as at the date the monthly data extract is taken, for delay episodes without a discharge date.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 16 January 2026
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Current Status:
Answered by Neil Gray on 27 January 2026
To ask the Scottish Government whether the current national procurement framework for continence products allows for clinical exception where a patient's specific medical condition requires a higher grade of product than is available on the standard board-approved list.
Answer
Products are supplied via the NHS National Services National Procurement Framework NP57123. The framework provides a range of products for the bladder and bowel and is not a limiting factor to local health board formularies/availability.
Clinical leads can review when assessing patients’ needs and are able to prescribe the appropriate product based on clinical need, and subject to local health board governance.
Health Boards have published their own guidance material on bladder and bowel health, which provides detail on how these arrangements can be managed.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Monday, 26 January 2026
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Current Status:
Answer expected on 9 February 2026
To ask the Scottish Government what assessment it has made of any potential impact of HMRC changes to the Wear and Tear allowance for childminders on (a) the number of registered childminders in Scotland and (b) the affordability of childcare provision for families, and what discussions it has had with HMRC or the UK Government regarding the changes.
Answer
Answer expected on 9 February 2026
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Monday, 26 January 2026
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Current Status:
Answer expected on 9 February 2026
To ask the Scottish Government how any concerns raised by childminders are incorporated into wider workforce strategy planning.
Answer
Answer expected on 9 February 2026
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 16 January 2026
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Current Status:
Answered by Neil Gray on 26 January 2026
To ask the Scottish Government what the average time was in 2024-25 for cancer patients to
be discharged from hospital once home adaptations were identified as a
requirement, set out as the (a) mean, (b) median and (c) mode figure, and what
measures are in place to introduce a fast-track adaptation scheme specifically
for palliative patients.
Answer
It is the statutory responsibility of the Health and Social Care Partnerships and NHS Health Boards to meet the need of any individual assessed as needing home adaptations and therefore, the Scottish Government do not hold this information. Information collected from Public Health Scotland does not include diagnostic related information on the patients experiencing a delay to their discharge, so it is not possible to specifically identify cancer patients experiencing a delay from the delayed discharges dataset.
With regards to introducing a fast-track adaptation scheme please note that as set out in our Housing to 2040 strategy, we are taking forward a review of the current housing adaptations system to consider how the process can be streamlined, made easier and quicker for people who need adaptations, including palliative patients.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 23 January 2026
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Current Status:
Answer expected on 6 February 2026
To ask the Scottish Government by what date it will update cervical screening information to raise awareness that cervical screening cannot detect other cancers, such as ovarian cancer.
Answer
Answer expected on 6 February 2026
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Friday, 23 January 2026
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Current Status:
Answer expected on 6 February 2026
To ask the Scottish Government, in light of reports that two local authorities' planning services in England have been subject to cyber-attacks, whether it plans to take advice on how to prevent similar attacks occurring in Scotland.
Answer
Answer expected on 6 February 2026