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As Scottish Ministers are not directly responsible for the operation of SEPA and its use of resources, I have asked Nicole Paterson, Chief Executive of SEPA to respond. Her response is as follows:

Continued Availability of Service:

SEPA’s 24-hour availability to the Scottish public remains fully in place, ensuring that we provide critical support for Scotland’s communities and environment. Where appropriate, this includes direct access to a SEPA employee to ensure a timely and effective response. Additionally, we are introducing new ways for customers to contact us, giving them options that best suit their preferences. This includes becoming a true multi-channel service, enabling access through various platforms to enhance the customer experience and better meet modern communication needs.

Role of the Automated System:

Our automated system is designed to handle minor, non-urgent matters digitally, either online or through our intelligent IVR system. This ensures these lower-priority issues are managed efficiently without impacting our ability to respond to significant events. Any significant incidents reported are immediately escalated to individuals who are available 24/7 across the country to respond, investigate, and take necessary action.

Human Response to Significant Incidents:

For all significant environmental incidents, any communication reporting a major event, regardless of the time, will be sent directly to a member of our team. This ensures the appropriate action is taken promptly and effectively.

Support for Priority Partners:

SEPA remains committed to supporting Priority Partners, including MSPs, emergency services, and specific businesses. These partners will always have direct access to human assistance for significant environmental events, ensuring smooth communication and rapid action when necessary.

I refer the member to the answer to question S6W-32136 on 18 December 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at: https://www.parliament.scot/chamber-and-committees/written-questions-and-answers.

There are no chalk streams in Scotland. The Scottish Government, therefore, does not hold information on the protection of chalk streams from pollution and damage.

There are no chalk streams in Scotland, however, we are taking action to protect Scotland’s water environment from sewage overflows.

Our waterways are in good condition. The Scottish Environment Protection Agency (SEPA) considers 86.5% of our water environment to be high or good quality - up from 82% in 2014. SEPA, which regulates discharges from Scottish Water’s assets to the environment, acknowledges the sustained investment made by Scottish Water across the period 2015-21 has been a key driver of this improvement

The Scottish Government continually considers where regulation for farmed fish health is necessary.

We already have robust legislation, policies, and operational practices in place to ensure fish farmers are meeting statutory requirements on sealice reporting and management, mortality reporting, listed disease surveillance and containment of farmed fish. The aquaculture sector in Scotland shows a significant level of compliance with both legislative and voluntary requirements. Enactment in law of the finfish sector’s Code of Good Practice through existing legislative instruments would not necessarily significantly improve outcomes for fish health and, therefore, there are no plans for further legislation at this time.

Ernst & Young Parthenon continue to undertake a thorough analysis of viable alternatives for the Grangemouth site with a focus on three levers through which competitive advantage could be driven and these are demand, feedstocks, and infrastructure.

Additionally, the Scottish Government has asked Ernst & Young Parthenon to focus on opportunities that maximise the potential employment and GVA impact of prospective projects, and have been clear that the outputs of Project Willow must align with the contents of the draft Grangemouth Industrial Just Transition Plan.

This is a matter for SEPA. The information requested is not held centrally.

The Scottish Government has worked with the Scottish Futures Trust and local authorities to develop robust costings for the expansion of the Free School Meals Programme. This work estimates the cost of rolling out universal free school meals to pupils in Primary 6 and Primary 7 is £256 million.

The Scottish Hospice Leadership Group is comprised of the Chief Executives of most of the independent Scottish hospices and their key partners.

The group is not a Scottish Government body, however Scottish Government officials attend their meetings on a regular basis to discuss matters of mutual interest.

The Minister for Public Health and Women’s Health last met the Chair of the group on 18 September 2024 to discuss working towards establishing a longer term sustainable funding model.

The Scottish Environment Protection Agency (SEPA) has issued two statements via its media centre, on 15 and 22 November, updating the public on its actions regarding recent chemical spill incidents in Coatbridge.

For more information, you can contact SEPA directly at ask@sepa.org.uk