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The information requested on how many NHS staff have worked within the HR function of the NHS in each of the last 10 years, also broken down by NHS board is not centrally available.

Information on Administrative Services staff in post in the last 10 years, broken down by NHS Board, can be found on the TURAS NHS Education for Scotland workforce statistics site at: 05 March 2024 Workforce | Turas Data Intelligence (nhs.scot)

The Centre for Sustainable Delivery (CfSD) has developed strong clinically-led Specialty Delivery Groups (SDG) which promote multidisciplinary team working and support local adoption of service improvement programmes.

This includes the Cataract Sub-Specialty Delivery Group which brings together key ophthalmology clinical, operational and managerial experts from across NHS Scotland and Scottish Government which has been commissioned to support an increase in surgical throughout across cataract only surgical sessions. This short life working group has supported several new and innovative pathway developments, some of which are now being successfully scaled up in a number of sites across hospital eye services, including: high volume cataract surgery in ring-fenced sessions, and delivering one cataract every 30 mins, as per Royal College of Ophthalmologists’ guidelines.

In tandem with this, The National Eyecare Workstream is undertaking clinically led peer reviews which supports new and efficient ways of working and shares best practices across the country across a number of ocular sub-specialties, including cataracts.

Additionally, the national Trauma and Orthopaedic (T&O) planned care team based within the Centre for Sustainable Delivery (CfSD) are responsible for supporting both scheduled (elective) and unscheduled (emergency) orthopaedic service delivery through implementation of sustainable improvements in Scotland.

The orthopaedic services specialty delivery group is multidisciplinary and clinically led to design, develop and implement consensus driven national clinical pathways with focus on high impact opportunities in outpatient management (active clinical triage and patient initiated review), enhanced recovery and same day arthroplasty and also hip fracture standards of care, whilst reducing unwarranted variation. The National T&O team supports delivery of clinically led peer reviews for Health Boards across Scotland, with the cycle repeating every 3 years. These clinically led peer reviews were initiated from the innovative “Getting It Right First Time (GIRFT)” programme. This programme has been highly successful at leading change, reducing variation, improving clinical pathways as well as significantly reducing costs predominantly through reduction in length of stay and improved procurement.

In conjunction with Public Health Scotland (PHS), the T&O team also supports national audits namely the Scottish Hip Fracture Audit and Scottish Arthroplasty Project. These cost effective audits drive continuous improvements through research, standards of care and by a formal governance programme to monitor outcomes. Annual reports are produced for public information.

Furthermore, as part of our wider work to deliver sustained recovery of our Urgent Care services a whole system improvement approach has been adopted. We are working with local teams through the Urgent and Unscheduled Care Collaborative Programme to develop improvement plans which contain actions for the short and medium term focusing across 5 key areas.

This programme of improvement activity is being driven forward by the Centre for Sustainable Delivery (CfSD), which we have commissioned to support Health Boards implement a range of measures to reduce A&E waiting times and improve patient and staff experience.

Some Health Boards have already started to report improvements. These include:

• Improving urgent care pathways in the community and improving links across the primary and secondary care interface.
• Ensuring patients receive the right care in the right place by optimising Flow Navigation Centres and increasing the routes for professional to professional advice and guidance, signposting and scheduling of appointments to A&E where possible.
• Improving access to Hospital at Home services by supporting Boards and partnerships to adopt evidence-based best practice.
• Optimising assessment and care in our Emergency Departments by improving access to ‘same day’ services, the use of early and effective triage, rapid decision-making and streaming to assessment areas.
• Reducing the time people need to spend in hospital by promoting early and effective discharge planning and robust and responsive operational management.
  

Tackling health inequalities and improving population health remain clear, ongoing aims of the Scottish Government. Through the Place and Wellbeing Programme we are supporting local action to tackle health inequalities by: supporting health boards to operate as effective anchor institutions; supporting community and voluntary organisations; and ensuring they and public sector partners have the support and resources to take positive action locally.

Working alongside Public Health Scotland, the Scottish Government Anchors workstream within the Place and Wellbeing Programme is supporting NHS boards to act as effective anchor institutions and build greater prosperity in our local communities. All NHS Boards have now submitted Anchors Strategic Plans setting out how they are planning to maximise their footprint as employer, procurer and owner of land and assets, to channel greater wealth into local communities, which in turn will help contribute to reducing health inequalities.

Community and voluntary organisations play a key role is supporting the health and wellbeing of local communities. We are working with them to provide fairer funding processes and increase access to resources that can support them to work locally alongside the public sector to help reduce inequalities.

Land and Assets is one of the three main areas of focus for the Anchors workstream of the Place and Wellbeing Programme. All NHS Boards submitted Anchor Strategic Plans in October 2023 setting out how they will maximise their footprint as owners of land and assets, for the benefit of their local population. NHS Boards have also submitted baseline metrics on their anchor activity, including the proportion of successful assets transfers to date relative to the number received.

We will use this feedback, working with NHS Scotland and the community sector, to understand what further support or guidance we can put in place at a national level to enable more community organisations to use, lease or take on NHS assets for the benefit of local communities.

The Scottish Government is committed to unlocking the potential of scientific and technological innovation to transform lives, increase healthy life expectancy and reduce health inequalities across Scotland.

The Accelerated National Innovation Adoption (ANIA) pathway has been established to provide a national approach to the identification and adoption of research proven scientific and technological innovations. The ANIA pathway is led by the Centre for Sustainable Delivery, hosted by NHS Golden Jubilee. It is a collaborative venture that also draws on the expertise of NHS National Services Scotland, Healthcare Improvement Scotland, Public Health Scotland and NHS Education for Scotland.

The ANIA pathway is governed by an Innovation Design Authority (IDA). This brings together senior Scottish Government and NHS leadership to support improved partnership working, provide system leadership and take joint decisions on the progression of innovations through ANIA stage gates.

Following recommendations from the IDA, the Scottish Government has:

• Invested £1.8 million in a national digital dermatology programme to prioritise the most urgent referrals, quickly offer advice for those who do not require a face-to-face appointment, prevent unnecessary anguish and reduce late-stage skin cancer diagnosis.
• Invested £350,000 in a new national team based within NHS Golden Jubilee to accelerate the distribution of Closed Loop Systems for people living with Type 1 Diabetes, increasing effective glycaemic control, and reducing the likelihood of complications, which at their most serious can include blindness, renal failure, and amputations.

There are a range of further innovations currently being evaluated within the ANIA pathway. Scottish Ministers will consider investment in these programmes following any recommendation by the IDA.

I can confirm that NHS Boards have received financial and policy support to implement the Health and Care (Staffing) (Scotland) Act 2019. This support has been ongoing since the Bill was enacted. Each NHS Board has been provided with funding for Workforce Leads (proportionate to the size of the Board) to support preparations for the commencement of the Act. This funding has been extended for an additional year to cover the financial year 2024-2025.

In addition to this, the Scottish Government has produced statutory guidance, in collaboration with Health Boards and other key stakeholders, which has offered clarity and better understanding of each duty within the Act. The Scottish Government has engaged extensively with Health Boards over the past two years through in-person and online events and quarterly reporting.

Healthcare Improvement Scotland has been commissioned by the Scottish Government to support NHS Boards, and its Healthcare Staffing Programme has provided support, including an advisor who works closely with each Board and hosting a network of meetings where Board representatives can come together and share learning.

NHS Lanarkshire is responsible for the delivery of primary care services in Lanarkshire.

The headcount of GPs in Scotland is now sitting consistently at over 5,000, with an increase of 271 additional GPs since 2017 towards our 800 target. Training new GPs is key to our approach, and this takes time. We have expanded GP Specialty Training, adding 35 places this academic year and a further 35 places next year. As a result there are currently just over 1,200 trainee GPs in Scotland.

GP training programmes in Scotland have been filling at a very high level since 2019, with 99% posts filled in 2022 and 100% filled in 2023. 2023 is the first year in which GPST has filled at 100% in Scotland, with all 343 posts having filled.

We also invest over £1m per annum in a range of recruitment and retention initiatives so that becoming a GP remains an attractive career choice.

a) The annual Scottish Health Survey (SHeS) measures physical activity in children from the ages 2 to 15, young people from the age of 16 are captured in adult data. Questions are asked on the subjects of walking, frequency of physical activity, physical activity at school, sports participation and sedentary time. Data is also captured on gender, age and socio-economic status, including deprivation.

b) The Scottish Government recognise the many benefits derived from being active, and investment is being used to drive equality, diversity and inclusion in the sporting system. The Scottish Government work with sportscotland, our national agency for sport, in partnerships with Scottish Governing Bodies of sport (SGBs), local authorities, leisure trusts, sports clubs and community organisations, schools, colleges and universities to provide opportunities for all to participate in sport and physical activity, to break down the barriers, financial or otherwise, that keep too many people from leading active lives.

a) The annual Scottish Health Survey (SHeS) measures physical activity of children from the ages 2 to 15, young people from the age of 16 are captured in adult data. Questions are asked on the subject of walking, frequency of physical activity, physical activity at school, sports participation and sedentary time. Data is also captured on gender, age and socio-economic status, including deprivation.

b) The Scottish Government understand the importance of sport and physical activity for women and girls in Scotland and the positive impact that has on their physical, mental, and social health across all stages in life.

Scottish Women and Girls in Sport Week is an annual Scottish Government campaign which provides an opportunity to celebrate the ways in which women and girls take part in sport and physical activity and increases visibility and participation, highlighting the impact and health benefits it brings to their physical, mental and social health.

Active Schools, one of sportscotland’s flagship programmes, provides more opportunities for children and young people to take part in sport and physical activity, and develops effective pathways between schools and sports clubs in the local community.

In the 2022-23 academic year, the Active Schools programme successfully engaged with over 124,000 girls and young women who made over 2 million visits to Active Schools sport and physical activity sessions. This was an increase of 35% in the number of visits by girls and young women from the previous year.

Fit for Girls is a national programme developed in partnership between sportscotland and the Youth Sport Trust delivered to girls aged between 11 and 18. The workshops aim to inspire and empower girls and young women to create local change in their school, club, and community by developing their self-esteem and confidence so they can inspire more girls to start, maintain, or return to sport and physical activity.

The Scottish Government is not responsible for the assessment of abandoned calls to NHS 24 which is an operational matter for the Board. We monitor NHS 24 performance against a number of indicators on a weekly basis.

Calls to the 111 service can be abandoned for a variety of reasons, including callers choosing to end their call after being connected to the automated messaging service and hearing the options available to them. These include accessing self-care advice via NHS Inform, or contacting another area of the health service which may be more appropriate to meet their needs.

The Scottish Government continues to support NHS 24's ongoing work to help reduce abandoned calls, including a recent revision of NHS 24's key performance indicators to better reflect and understand the current demands on the service. This work allows the Service to capture any unmet demand, and any potential risks where callers have made multiple attempts to access 111 without success.