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Questions and answers

Parliamentary questions can be asked by any MSP to the Scottish Government or the Scottish Parliamentary Corporate Body. The questions provide a means for MSPs to get factual and statistical information.

Written questions must be answered within 10 working days (20 working days during recess)
Other questions such as Topical, Portfolio, General and First Minister's Question Times are taken in the Chamber

Urgent Questions aren't included in the Question and Answers search. There is a SPICe fact sheet listing Urgent and emergency questions.

Find out more about parliamentary questions

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Question reference: S6W-13983

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government which areas do not currently provide 24-hour digital access to health and social care services through asynchronous communication, and what plans it has to introduce such access in these areas.

Question reference: S6W-14024

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Maree Todd on 31 January 2023

To ask the Scottish Government, further to the answer to question S6W-13529 by Maree Todd on 16 January 2023, how often the Scottish Public Health Workforce Development Group meets; when it last met, and who the members of the group are.

The Scottish Public Health Workforce Development Group last met on 11 January 2023 and meets approximately every two months.

The Group members are representatives from the Scottish Directors of Public Health, NHS Education for Scotland, the Registrar Public Health Group, the Royal Environmental Health Institute of Scotland, Voluntary Health Scotland, Public Health Scotland, the Committee of the Faculty of Public Health in Scotland, Scottish Government (Health Workforce/Health Improvement/Health Protection), the Scottish Health Promotion Managers Group, COSLA and the Scottish Community Development Centre.

Question reference: S6W-13986

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, whether it has developed an online triage system, and, if so, how many patients have used the system, and what services they have been directed to, broken down by NHS board.

The Scottish Government supports the further development and implementation of online triage, rather than the development of a single online triage system. An example of this is the recent publication by NHS 24 of their ‘NHS 24 Online’ app, and the Self Help guides on NHS Inform.

We are aware as well of a number of online platforms being used by some GP practices which support triage, and we will continue to develop principles of good access to General Practice through the General Practice Access Short Life Working Group, after which further consideration will be given the use of online triage systems.

Other key developments such as the Digital Front Door will also support enhanced access to services and information to help people better manage their health and care.

Question reference: S6W-13991

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what it is doing to support people to embrace existing, new and emerging technologies in health and care.

The use of digital tools is a choice and the Scottish Government is very mindful that introducing more Digital into the Health & Care system will need to be proportionate to ensure that nobody is left behind. The Scottish Government’s Connecting Scotland Programme, which is looking to support households to get online, is a key part of supporting people to embrace technology, including to access health and care. In addition, individual programmes of work and individual services, such as those set out in the answer to question S6W-13989 on 31 January 2023, are responsible for ensuring patients and service users are sufficiently supported to meaningfully use technology.

All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answer

Question reference: S6W-13962

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government how many patients and residents currently being cared for by health and social care services (a) do and (b) do not have access to free Wi-Fi (i) at their bedside and (ii) in public areas within their healthcare setting, broken down by NHS board.

The Scottish Government does not hold this information centrally.

All Health Boards have a responsibility to ensure that that Wi-Fi is of a sufficient standard to support both patients and staff to have access to connectivity.

In 2019, Scotland undertook its first digital maturity assessment across health and social care which helped to prioritise key areas for investment. A further assessment is due to take place later this year which will include consideration of availability of Wi-Fi that we expect to inform further priorities.

There is no centrally held resource providing information about the Wi-Fi provision for residents in care homes. However, data obtained from participating care homes on the programme of work to fulfil the Digital Approaches in Care Homes Action Plan has indicated that an estimated 55% of care homes have Wi-Fi access throughout the premises, 38% have only partial Wi-Fi coverage, and 9% have no Wi-Fi access for residents.

Our digital in care homes programme was launched to complement the Connecting Scotland digital inclusion programme. It saw over 75% of all adult and children's care homes in Scotland take up the offer of digital devices, data packages, connectivity improvements and skills. This included providing increased Wi-Fi/MiFi capabilities for those who required this. The homes who took up this offer cover over 90% of all care home residents in Scotland with devices being used to help residents to remain connected to friends and family and to access key services such as the NHS.

Question reference: S6W-13994

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy to develop a fully interactive "Front Door", how many health and care services, both digital and physical services, across the statutory, third and independent sectors, are currently available on this system.

Question reference: S6W-13990

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what rights and responsibilities people have for using digital means to access information and services.

The “Health and Social Care Standards: my support, my life” set out a range of standards on what people should expect when using health, social care or social work services in Scotland. These include the use of technology to support independence and having more control over their own health and wellbeing, and for those in 24 hour care that they are connected to the internet. The Standards also set out an expectation that people can access the right information at the right time, and patients rights and responsibilities in relation to their information is further enhanced by the Charter of Patient Rights and Responsibilities which sets out expectations around confidentiality and handling of medical information.

Question reference: S6W-13984

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government how many patients have accessed health and social care services via asynchronous communication in the last year, broken down by NHS board.

Question reference: S6W-13964

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government how much it has spent in each year since 2007 on the provision of access to free Wi-Fi for patients and residents currently being cared for by health and social care services (a) at their bedside and (b) in public areas within their healthcare setting.

Question reference: S6W-13981

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 17 January 2023
Current Status: Answered by Humza Yousaf on 31 January 2023

To ask the Scottish Government, in light of its commitment to provide such access, whether all patients are now able to view and update information contained in their records, and access information such as test results, letters and treatment/care plans.

It is the intention of the Scottish Government to deliver this capability through the Digital Front Door, further details of which can be found in the answer to question S6W-13979 on 30 January 2023. All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers