Skip to main content

Language: English / Gàidhlig

Loading…

Seòmar agus comataidhean

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

Criathragan Hide all filters

Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 22 April 2025
Select which types of business to include


Select level of detail in results

Displaying 1198 contributions

|

Social Justice and Social Security Committee

Budget Scrutiny 2023-24

Meeting date: 22 December 2022

Jeremy Balfour

On a similar theme, on page 91 of your report, you state:

“We are concerned that the CDP data dissemination issues will carry over to adult disability payment ... statistics.”

What conversations have you had with Social Security Scotland in that regard? How reassured are you? Obviously, Social Security Scotland will be giving evidence later this morning. Should we pursue that issue, or are you content with what you are hoping to get?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

I have a couple of questions. One of the measures in the charter is the percentage of applications processed within 10 working days. In 2021-22, the majority of claims were not processed in that timeframe. Why is that the case? Do you hope to do better next year? If so, what target are you looking to set yourselves for the coming year?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

If you have a charter, it is uncommon to say, “We will never hit this figure,” or, “We will not get most of it done.” What is a realistic time for an application? If I put an application in for ADP, what is my expectation?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

As a committee, we need to go back and discuss that with the Scottish Government. If we have a charter and people read that charter but we will never hit those figures, it is almost not worth the paper it is written on.

10:30  

Back in October, your colleague Janet Richardson came and gave evidence. She said:

“We recognise that, with applications opening so near to Christmas, people will be concerned about getting their money by then.”—[Official Report, Social Justice and Social Security Committee, 27 October 2022; c 6.]

Clearly, this was an issue that you were thinking about back in the autumn. On Facebook yesterday, you put up this comment to your clients:

“Because of the volume of applications, some people who applied in the week may not get a decision until early 2023.”

What discussions did you have with the Scottish Government to say, “We cannot deliver this for a substantial number of people”? What planning did you do so that we could limit the number? The number of people who will not get their money seems fairly high. We are trying to devise the system that we have all talked about with dignity, respect and so on, but we do not seem to be doing that with this new system.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

I have a quick question about redetermination for the CDP. Correct me if I am wrong, but, as I read the figures, 85 per cent of requests for redetermination were granted. Why do you think that is such a high rate? It is certainly higher than it should be under the DWP scheme. What is happening with that first application by your staff?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

You may not be able to answer this, but I am interested in the matter. The latest figure that we have is that, under ADP, there were 1,845 new applications out of 3,545. That seems quite a high figure. Do you have any early indication of why there are so many new applications at this stage, or is that what you expected when you went live?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

That is helpful. Earlier, you spoke about work that you had done in the summer on when people should expect to hear from you about both an initial decision and a redetermination. If I apply, what is my expectation now for hearing about a first decision? Then, if I have to go to redetermination, how long that will take?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Jeremy Balfour

Thank you.

Social Justice and Social Security Committee

Decision on Taking Business in Private

Meeting date: 22 December 2022

Jeremy Balfour

On a point of order, convener. Members of the committee received a letter addressed to you from Advice Talks Ltd, which raises interesting issues. How will the committee take it forward?

Social Justice and Social Security Committee

Decision on Taking Business in Private

Meeting date: 22 December 2022

Jeremy Balfour

Thank you, convener.