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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 18 December 2025
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Displaying 852 contributions

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Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

Fulton MacGregor, who also joins us online, will ask the next questions.

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

I thank you for your evidence this morning and your answers to the committee’s questions. I, too, wish you well for the future. As you know, we are coming to the end of the parliamentary session in the next few months.

I suspend the meeting for a moment while our witnesses leave the room.

10:31 Meeting suspended.  

10:32 On resuming—  

Local Government, Housing and Planning Committee [Draft]

Decision on Taking Business in Private

Meeting date: 2 December 2025

Alexander Stewart

Under agenda item 1, does the committee agree to take items 4 and 5 in private?

Members indicated agreement.

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

The next agenda item is to take evidence from the Scottish Public Services Ombudsman. We are delighted to welcome Paul McFadden, the ombudsman; Andrew Crawford, head of improvement, standards and engagement; and Judy Saddler, head of investigations for public service complaints.

There is no need for you to deal with your microphones, as they will come on automatically. Mr McFadden, would you like to make a short opening statement?

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

Thank you for your opening statement. A number of our members are attending the meeting online, as you can see, and they will join in and ask some questions.

You have talked about your priorities and given an overview of where you think you are. As you have worked in other parts of the United Kingdom, it would be good to hear whether you think that the office can learn from any of the processes in which you have been involved elsewhere. Is there scope within the organisation for development and perhaps more cohesion?

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

As you identified, you need the resource to manage the increase. That might involve more staff or more financial input, so where do you see that coming into the budget process that you have to deal with?

Local Government, Housing and Planning Committee [Draft]

Subordinate Legislation

Meeting date: 2 December 2025

Alexander Stewart

As previously agreed, we will take our remaining business in private.

10:33 Meeting continued in private until 11:11.  

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Alexander Stewart

Stephen, in your opening remarks, you talked about funding gaps and a demand-led budget and service. Around £320 million more is likely to be spent on ADP than the Scottish Government receives in PIP block grant adjustment. You have touched on that this morning. We have also touched on the likelihood of the forecast gap of £770 million being closer to £400 million by 2029-30. It would be good to get a flavour of Audit Scotland’s conclusions on how the Scottish Government is managing the funding gap. You have given us a flavour of when you look at the figures and how you manage that, but it is a considerable sum of money and it is probably going to continue to grow.

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Alexander Stewart

Good morning, Edel. The independent review reported clients’ positive views on consultations. Would greater use of consultations improve decision making? Are poor experiences of PIP assessments preventing the use of what could be a useful part of the decision-making process?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Alexander Stewart

The idea about the process being personalised comes out quite strongly in the review, which found that people wanted more personalised and accessible communication from Social Security Scotland. They saw that as an advantage. How important is that for people and how can it be achieved? That is a goal, but it is also something that Social Security Scotland is attempting to do.