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Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 21 November 2025
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Displaying 1554 contributions

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Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Kevin Stewart

I have to say that the communications that I get from Ofgem are often not what I would expect.

I need to ask a question about some of the experiences that my constituents have with fixed tariffs—these are folks who cannot change tariffs because they have storage heating. In reference to RTS, I have had a text again this morning about my own meters, but no real explanations are given to folk for why these things need to take place.

On that communication aspect—communication is king, or queen—do you think that Ofgem does the business of ensuring that the energy companies communicate well? Is part of the problem that Ofgem cannot really criticise the energy companies because it does not communicate very well itself?

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Kevin Stewart

I have a final and very brief question that is Scotland-centric, because you have led me down that path. We have seen reports in the past few days that smart meters do not work as well in Scotland as they do elsewhere. How many complaints have you had about that and what are you doing with Ofgem and others to get that right for consumers?

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Kevin Stewart

I look forward to receiving the correspondence, as will the committee, but that gives us a good flavour of the challenges. I have many more questions, but I will defer to Ms Thomson.

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Kevin Stewart

I want to move off the pre-payment meter issue and on to energy markets more generally. From my perspective, part of the issue is down to the cost of living crisis. I have seen much more in my mailbag and in my email inbox about difficulties with energy suppliers. That often leads to a wee missive to Ofgem, but the responses are often pretty grim and not very helpful, to say the least. Do you think that Ofgem serves the public well?

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Kevin Stewart

I would not go as far as to call it positive.

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Kevin Stewart

Is more required to reach the end of the journey, as you describe it?

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Kevin Stewart

Please. Can you be less diplomatic on it, Mr Wilson?

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Kevin Stewart

If you could give us some of the top regulatory impediments at this moment, and then write to us with the lower-level stuff—which I imagine is probably equally important—that would be very useful for us all.

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Kevin Stewart

I will be very brief, convener. I want to give as much of my time as possible to Michelle Thomson, because of her constituency interest.

In your answers to Lorna Slater, you talked a lot about the regulatory regime, and you mentioned various policy changes that have taken place. However, I want to concentrate on the regulatory regime. As a committee, we have previously asked questions on some of these issues; indeed, we asked the former UK Minister Graham Stewart about the time that it was taking to put in regulation around the storage and transportation of hydrogen. Mr Pritchard, you are probably in the best position to give us a flavour of the regulatory change that is required for you to move forward and make progress with the likes of project willow.

Net Zero, Energy and Transport Committee

Interests

Meeting date: 12 November 2024

Kevin Stewart

I have no relevant interests.