The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 2336 contributions
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
Good morning, Professor Gill and Professor Mullen. I want to ask about the new obligations and duties that the ombudsman has taken on board or, rather, been given. You referred to it as
“considerable institutional experimentation, with the addition of the Scottish Welfare Fund jurisdiction”,
and being the national whistleblowing officer for the national health service. When that sort of thing happens, where does the ombudsman draw expertise from in order to take on board that widening scope of investigation?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
Thanks for that answer. You are basically saying that there is no real noticeable impact, positive or otherwise, of the additional burdens on the ombudsman service. That is what I wanted to ask, but I think that you mentioned that in your response.
Turning to budgets and financing, your submission also indicated that we need to properly support and fund the ombudsman service to perform its role effectively. We know that and we know about the significant pressures on public finances at the moment. How does the ombudsman’s budget of £6.7 million a year compare with that of other ombudsmen services that you know of? Is that a sufficient level of funding for the service to carry out its duties, albeit that they have been expanded, as you mentioned a moment ago?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
I will turn to the complaints model that was introduced in 2011. Since that time, the number of complaints has steadily risen. What is the evidence that the approach of bringing in that model has worked? Should we naturally expect the number of complaints to increase as a result of introducing a new model for complaints handling?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
We might come to that a bit later on, Professor Gill. Thank you very much for answering those questions.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
Good morning. Paul Blaker and Peter Stewart-Blacker have raised issues about who deals with complaints about the ombudsman service. I imagine that that question will inevitably find its way into our discussion as we take the inquiry further.
For the moment, however, I want to ask about the ombudsman’s annual report and the significant increase in complaints that the ombudsman received in 2023-24 compared to the previous year—the number is up 33 per cent. What are the reasons for that increase? What trends do we see? In what areas of public service are more complaints coming in? I would be much obliged if you would share your thoughts on any of those issues, please.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
Thanks for that extra information. Is it not the same for everybody, though? If someone is unhappy with an outcome, they could press the button and go down the legal route and so on. What distinguishes the experience that carers might have as opposed to anyone else who raises a complaint and is unhappy with the outcome?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
Thanks for that. I am sure that the committee will be keen to take that on board as we do more work on the issue.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Willie Coffey
I want to go back to Fiona Collie, who talked about unpaid carers in answer to my first question. In your submission, you tell us that unpaid carers do not really have any meaningful access to resolution or redress through the ombudsman. Have I understood that correctly? For the benefit of the committee and the public, what is the position? If people feel that they need to raise an issue and take it to the ombudsman, do they have access?
Economy and Fair Work Committee
Meeting date: 20 November 2024
Willie Coffey
I was on the marches at Gartcosh and Ravenscraig and the outcome was what we expected, wasn’t it?
I will focus on the transition. If we, in 2024, are on a pathway to a just transition, is it not fair, right and just that that transition completes at Grangemouth? That is why I was emphasising the point about refining continuing. If production capacity is just moved away from Grangemouth, that is hardly a just transition. If we reach a point at which society does not need 54 million barrels of oil a year, the transition will be complete, but Grangemouth should be involved in that process until we reach that point.
Economy and Fair Work Committee
Meeting date: 20 November 2024
Willie Coffey
Thank you. I wish you well.