The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 2133 contributions
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
My next question was going to be whether that advice could be shared, either in private or public, with the committee, so it is very much appreciated that that is possible. Just to emphasise the point, are we being told that that direction overrides the requirement—the duty—to deliver justice to people who have raised complaints? I would like to separate the complaints that were dealt with in which the complainant was unhappy with the outcome from the complaints that were not properly investigated. How on earth could that direction supersede those? That is what I find difficult to understand.
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
Auditor General, how can the public be assured that a difference has been made? It is one thing to deliver recommendations—to agree with them, say that you are implementing them and then actually implement them—but how does anyone determine whether performance has improved, or whether a difference has been made in the quality and value of public services? That has been a recurring issue at the Parliament’s audit committees over many years. How do you plan to square that circle—if you can—to show the public that differences have been made? How can we evidence that?
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
Do you ever see a day when Audit Scotland will say, “We looked at that organisation and made those recommendations, but it hasn’t made a blind bit of a difference to public performance, outputs or outcomes”? Are there any spectacular examples of improvements? Would you see yourselves getting into that territory so that the public could get that information from you?
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
Thank you for that. One of the recommendations that came out of the experience was about the full “Investigations Manual”. Could you update the committee on progress on that?
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
I asked this question previously. Is it possible for people to submit a fresh complaint about old matters?
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
Good morning, Ian. My question is about restoring public confidence, which you mentioned in your remarks. We know that advice has been given to you that you cannot revisit complaints that were made in the past. Other members have raised that matter with you previously.
Do you not think that there is an obligation, for reasons of natural justice and to restore public confidence, to re-investigate complaints that were clearly not handled appropriately? There could be a potential feeling of injustice because, as stated in paragraph 19 of the Auditor General’s report, complaints had not been investigated in compliance with the legislation. On balance, do you not feel that greater weight should be attached to that aspect of restoring public confidence than to advice that you might have received not to revisit those complaints?
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
I have a final question for you, just to get your views on the table. What lessons have been learned from the process of the concluded investigations and so on that will deliver and restore the public confidence that you have mentioned a few times?
Public Audit Committee
Meeting date: 30 March 2023
Willie Coffey
I have a supplementary question on the digital exclusion work that you are going to do, Auditor General. I am pleased to hear that that is going ahead. Will it extend to examining the models of interaction that can often cause exclusion to widen? For example, when people try to get information from or interact with their energy supplier online, they often talk to a software bot rather than to people. It is difficult to negotiate your way through that kind of stuff. Will you spend any time considering the models of engagement that, in my opinion, widen exclusion?
Local Government, Housing and Planning Committee
Meeting date: 28 March 2023
Willie Coffey
Will the public be able to see applications that the roads department is about to consider? Otherwise, the public will not know.
Local Government, Housing and Planning Committee
Meeting date: 28 March 2023
Willie Coffey
After a facility has been installed and is operational, the public may still have issues with and complaints about it. You made it clear that people can raise a complaint with the local authority about it. If it is still the subject of dispute, what criteria would apply if the roads team said that it meets the specifications, the distancing and so on. If the public, particularly people with disabilities, still had an issue, how would that be resolved?
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