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Yes, I think that it will remain in operation, and no, of course I am not happy when there has been a service failure. Those failures have been well publicised, and I have raised them with both the SPA and the chief constable when they have happened.

However, the contact assessment model that is now used is very effective when it is used properly. That is probably borne out by the fact that in Scotland—I think that I am right in saying—the number of calls that are answered within 10 seconds is around 10 per cent higher than it is elsewhere in the UK. The rate for the proportion of calls that are answered in under 10 seconds currently sits at around 79.9 per cent, in comparison with 68.3 per cent for the rest of the UK. That should not be the only bar, however, and we acknowledge that the rate has to be higher. Nonetheless, the rest of the UK is a useful comparison, because many of the same pressures apply.

We have had the HM Inspectorate of Constabulary in Scotland assurance review into the contact assessment model for call handling. I do not deny that it identifies issues, but it also identifies a number of real successes. We welcome Police Scotland’s plans to introduce the new digital contact platform, which will help to strengthen both the 101 and 999 services. Once again, I highlight that those are operational matters for the chief constable, and oversight of them is provided by the Scottish Police Authority.

I understand the point that Pauline McNeill is making, but she also started her comments by saying that she knows that I cannot comment on some of those things. Whatever else it was, the decision was taken by an independent Crown Office, so she knows the constraints around what I can say, but she also knows the process for accountability that is in train for that. If there is a subsequent inquiry, that will also be independent. That is the reason why I am not able to say more at this stage.

If there is a public inquiry, some people would term that as a process of accountability.

That is exactly the nature of the process. The plan specifically in relation to policing has to acknowledge the central role of the chief constable and the SPA. As recently as yesterday afternoon, there have been extensive discussions on those issues with the chair of the SPA and the chief constable. The intention is to ensure that the Cabinet, the Government and, I hope, the Parliament can support that plan in due course. Live issues very much along the lines that you have described are being discussed.

With mental health professionals attending directly?

It is probably important to say that—as I am sure that Katy Clark knows—body-worn cameras incur both a capital and a revenue cost. Where the information that is gathered by the body-worn camera goes is an important consideration, too, as are the logistics behind that, which also has impacts for both the capital and revenue budgets. The ultimate decision rests with the chief constable, but I acknowledge that it will depend on the resources that he has.

You have drawn a comparison with south of the border. We are a bit different in Scotland, in so far as the proportion of the police budget that is spent on people is substantially higher in Scotland, which puts pressure on the remainder of the budget and what else can be done with it.

We have had representations from the Scottish Police Federation and others. The federation said that its priority, as one stakeholder, was the pay and conditions of officers, such was the pressure that they had been under, and taking into account the impact of the cost of living. We have responded to that. It is also true to say that we cannot spend the money twice. I acknowledge the financial constraints.

I am a supporter of body-worn cameras, which I think can achieve savings in the longer term, for various reasons—which you will be aware of—but we have to live within the resources that we have. Ultimately, however, a decision on further roll-out will be for the chief constable to take.

My colleague Neil Rennick may be able to say more about the figures, but the extent to which that has been a priority throughout the pandemic is evident when we look at the balance of cases. To clarify, the success that I mentioned relates to summary courts. There has been a reduction of 12,000 cases—from 44,000 to 31,000, more or less. That is proceeding well. However, we do not see the same level of progress when it comes to solemn courts, so a change has been made by the court service to switch resources in order to effect a similar reduction in the solemn side of things—which may include some of the cases that Rona Mackay was talking about.

It might be worth hearing from Neil Rennick about domestic abuse cases.

I think that you know about the processes for accountability that are in train, and I have nothing to add to that.

That is a very good point. Obviously, members have been talking to the police. The police will tell members about the frustrations that they feel about the time that is tied up in court, sometimes for cases that do not happen.

Neil Rennick can say more about the current pilot in Dundee, Hamilton and Paisley. As the need to address that issue is so urgent, we have said that, at the very earliest point at which we see promising outcomes from that to do with the way that cases are managed, we want to roll those out across Scotland. That is part of the discussions that we have had with the chief constable. It might be worth hearing a bit more about the detail of that from Neil Rennick.

That is the point that we are making in relation to the pilot. The normal course of a pilot would be to conduct it, analyse it, see its impact and benefits and then, if that is the decision, roll it out. We are not doing so in this case because of the pressures that Fulton MacGregor has mentioned.

I hear the same from police officers; they are frustrated at having to spend time sitting in court or in anterooms at the courthouse for cases that are sometimes not even called when they could be doing other police work. The chief constable has made that point to me. The pilot will be rolled out in advance of the longer time period that we normally have for pilots.

On the second point, I think that I have already mentioned a couple of times that closer working between the blue-light services was, apart from anything else, one of the outputs from the Grenfell inquiry. However, it is obviously the case that more can be done there. We are giving active consideration to how we can make that working more efficient in a country of Scotland’s size, not just between the ambulance service and the police but with the fire service.