The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1088 contributions
Public Audit Committee
Meeting date: 27 April 2023
Sharon Dowey
Therefore, if Ferguson Marine spends more money, will that need to come back to Parliament? You say that it must hit milestone targets.
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
On average, how long does it take to deal with a complaint—from somebody making the complaint, to informing somebody that there is a complaint against them and then to conclusion?
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
You have said that some complaints are obviously more serious than others. Is there support in place for people who make complaints or for people who have a complaint made against them?
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
The Auditor General reported some progress in producing a performance management framework that tracks progress against the business plan. The commissioner’s office plans to introduce performance indicators to track complaints handling by 2023. Can you give us the latest position regarding the performance management framework and performance indicators?
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
That takes me on to my next couple of questions, which are on policing. Will the work that is planned on policing include a comprehensive review of governance, as recommended by the Public Audit and Post-legislative Scrutiny Committee in its legacy paper?
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
Can you provide an update on the Scottish Government’s Scottish policing governance round table, which was established to consider the governance of policing in Scotland? We understand that the most recent set of minutes that is available online is for the 15 March 2021 meeting.
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
How many positions in total do you still have to recruit for?
10:00Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
Good morning, Mr Bruce. You mentioned that the commissioner’s office has been granted additional funding, and you spoke about workforce planning. In answer to a question from Roz McCall, you also said that you have three new staff in place. Could you tell us a wee bit more about progress in recruiting and training to build capacity and how that is helping to address the backlog of cases?
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
How are you getting on with the backlog of cases?
Public Audit Committee
Meeting date: 30 March 2023
Sharon Dowey
When we discussed your strategic priorities and work programme in September 2021, we raised the possibility of using section 22 reports to highlight good practice across the public sector where appropriate. Do you have the scope to do that—if you hope to do that—if and when the occasion arises?