The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 986 contributions
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
What has been most effective or has made the most difference in the work that has been done to bring down the wait times?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
On the point about developments that have been made, particularly with the adult disability payment, we know that there have been challenges with information from clients coming in quickly. What improvements have been made in that process to ensure that, if somebody has information, they share it as quickly as possible?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
The committee is interested in the challenges in people getting support and advice—in particular, on the telephone. There seem to be stubborn and persistent issues with telephony, year on year. Do you recognise those persistent issues? Can you give an overview of what more has been done to address them?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
It would be useful to the committee to have that information as soon as possible, because I think that we can say that, across 2022-23, there have been persistent issues. If that situation has improved and there is data to show that, it would be useful to see it.
Can I ask about partner agencies?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
I will start with a question for Gordon MacRae. In your first answer, you referred to a housing emergency, and Glasgow and Edinburgh city councils and other local authorities have declared such an emergency. It is not language that the Scottish Government has chosen to accept or use as a definition. Some people would argue that it is about semantics, but could we have your view about whether there is a housing emergency and whether it should be defined nationally?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
Thank you.
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
Does Jim McBride or Nicky Brown want to comment on that point? While Glasgow and Edinburgh have declared housing emergencies, the Scottish Government has not. Would there be a better unity of purpose if those local authority areas and the housing emergency were recognised more formally?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
I have one question for the regulator. In December last year, the regulator’s update to the thematic report said that there had to be added urgency to the Scottish Government addressing the problems that we are discussing this morning. Michael Cameron, it would be useful to get your general sense of whether that added urgency has been accepted and responded to. What more could be done in the immediate period?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
Are you confident that the numbers will continue to fall and remain below the 80-day mark when we are provided with the next set of management information?
Social Justice and Social Security Committee
Meeting date: 1 February 2024
Paul O'Kane
Okay. I will wrap this up into one question if I can.
Partner agencies have real challenges in getting through—they have said that in the survey work that you have done—and I am keen to know what has been done on that. The other issue that I want to raise is that, as MSPs, we do not have a dedicated line that our offices can contact when we receive issues from constituents. The DWP has such a line. What consideration has been given to that?