The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 986 contributions
Equalities, Human Rights and Civil Justice Committee
Meeting date: 11 June 2024
Paul O'Kane
Would Eddie McConnell like to add something?
Equalities, Human Rights and Civil Justice Committee
Meeting date: 11 June 2024
Paul O'Kane
Does anyone else want to comment?
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
Sure. I am happy just to hear from Mr Wallace.
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
It was remiss of me at the start of this contribution not to declare for the record my interest as an OSCR-registered charity trustee until 2023.
On the point about people rating the website as helpful, is that about searching the register or trying to access information? Do we have that level of detail?
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
I noticed that there was a goal in the report to review and refresh memorandums of understanding and partnership agreements but that that was not met due to reprioritisation. Can you explain to the committee what was prioritised over that and provide some examples of things that were not met?
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
That is why that scrutiny is important, as people will want to ensure that those processing times are improving. I do not know whether Mr Wallace wants to add anything from the agency’s point of view.
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
I hear what the cabinet secretary says about the framework document and more detail. The charter is a foundational document, and we would not want to see a sense that improving those times is not foundational to Social Security Scotland, but I caution that we have to be aware that it could be read like that. It would therefore be useful if the cabinet secretary said what detail will go into the charter measurement framework about waiting times, call times and those sorts of issues.
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
Good morning. The cabinet secretary knows, because we have had many exchanges on it, that I have been particularly interested in the lengthy processing times. Mr Wallace will be aware of that as well.
Generally, we have heard calls for target processing times to be set to give clients an expectation of when their claims will be processed. There might be a view that we are watering down our commitment in that space in the wording of the charter, given that we are changing the language around handling applications from
“as quickly as we can”.
I appreciate what the cabinet secretary will probably say about lived experience—that that phrase felt vague and perhaps could have had more detail behind it—but I am keen to get her sense of whether we are moving in the opposite direction in respect of clients having clearer timescales. What does she feel the impact will be of removing the commitment to handle applications
“as quickly as we can”?
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
Where measures are not being met—for example, the target for dealing with concerns cases is not being achieved—is there a resourcing issue? Does OSCR require further resource to drive some of that work forward, or is it more about the existing resource?
Social Justice and Social Security Committee
Meeting date: 6 June 2024
Paul O'Kane
Good morning to our panel. A number of these issues were touched on in opening comments, but we are particularly interested in a couple of areas in relation to performance.
In the performance report for 2023-2024, we had noted some data not being available for certain key performance indicators, most notably the number of website visitors and the helpfulness rating. I know that we have started to touch on some of the investments that are being made, but what progress would OSCR hope to make in respect of that more widely?