The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1229 contributions
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
Yes, I am.
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
That is fine. Thank you very much.
10:45Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
So, you would say that there is always the possibility of taking forward a more formal complaint.
From your experience of dealing with different complaints, do you think it is fair to say that there can be inconsistencies? With regard to the cases that you have looked at, do you have any concerns about how specific groups in the community experience their interactions with the police? For example, do you think that there is a social class issue? Is there anything that we need to be aware of?
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
My question is not really about process; it is about whether you have come to any conclusions? Have you got any concerns? For example, people in more deprived and poorer communities may get a different service from that which, say, a middle-class woman may get. Is that not something that you would consider?
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
I appreciate that, but does the process not still sometimes involve local officers to take forward whatever has come out of the complaint process?
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
Yes, but that might often require action by the officer to engage with the constituent and the member of the public to resolve whatever the issue is. Is that fair to say?
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
So, you do not have any concerns about whether there is an inconsistency thereafter, and that is not something that you have looked at or have views on. Is that right?
Criminal Justice Committee
Meeting date: 15 January 2025
Katy Clark
I appreciate that concerns about service are raised by the public in a number of ways, not always as a formal complaint and, as you said, not always with yourself. From casework from my constituents, it appears that there can be an inconsistency in the way that issues are dealt with, and that there are some specialist staff who are dealing with complaints at a more regional level in a way that shows a high level of training and a specialism in dealing with these kinds of matters. However, when it goes back to a local level, the standard sometimes seems different. Would you recognise that as a fair description? Is that something that you have looked at or have views on? How do we get consistency in how issues are dealt with?
Criminal Justice Committee
Meeting date: 8 January 2025
Katy Clark
You wrote to the committee in August in relation to the mental health and wellbeing strategy and the delivery plan. It would be extremely helpful if the committee could be kept advised not only of the work on the delivery plan that you have referred to with regard to the reform programme, but of whether this actually sits under justice. After all, we have to ensure that there is ministerial drive on this. I have to say, though, that it sounds as if you are not concerned about things falling through the cracks because some of the responsibilities do not lie within your remit. Do you still feel able to have oversight and to ensure that, on the subject of policing vulnerable people that we are looking at today, action is being taken as quickly as possible to implement policy?
Criminal Justice Committee
Meeting date: 8 January 2025
Katy Clark
Thank you. That is reassuring. I wonder whether Robby Steel or David Hamilton would like to comment.