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Thanks.

You mentioned communication in relation to the patient safety commissioner. What is the most effective way of communicating changes that are made as a result of issues where there are trends and things need to be changed either in individual health boards or in the system as a whole? That communication might provide redress and some comfort to some of those who have raised concerns. How can it most effectively be done?

I have one more brief question. What is being done, or what needs to be done, to support young players so that they are able to raise issues when they see them? I have no doubt that the complaints that we have heard about are the tip of the iceberg and that there are probably young players who have heard things but not raised them because of various factors. What is being done to ensure that young players’ voices are heard and that they are able make complaints, which might often be against adults, when they hear things that are inappropriate?

I have a follow-up question to David Torrance’s last question. Does that in essence mean that there is no way in which to enforce divergence for the different nations of the United Kingdom if goods that have been made in another country can be sold in, for example, Scotland against decisions that have been made here for public health reasons?

Does Anjan have any reflections on that?

Is there a danger that the system is more complicated now, with the 2020 act, the common frameworks and other pieces of legislation, than it was when we were in the EU and under other frameworks?

As a millennial, I think that we may be in danger of oversimplification in this line of questioning—if you teach everyone how to cook pasta, it will all be fine. Multiple factors are involved. We have already covered some of them, such as income, background, disability, health condition and all sorts of other things. As someone who has polycystic ovary syndrome, I have an insulin resistance and therefore need to look at an entirely different diet from that of someone else of my age and socioeconomic background. In your work, how do we address those multiple factors to make sure that everybody has the information that is relevant to them? Obviously, there is a vast array of advice and information on social media and so on, some of which is not particularly useful for an awful lot of people. How do we make sure that that information comes from reputable sources that are backed up by science and experts?

How are you ensuring that any learning from the complaints is influencing the changes that are made and that those changes are effectively communicated to those who have made complaints so that they can see that there is some resolution and impact beyond just the resolution of their complaint?

How far has Cricket Scotland progressed in establishing a longer-term complaints-handling process? To what extent can we be confident that the process fully addresses the issues that have been identified by the Plan4Sport review, including the lack of confidentiality and clarity in the reporting process and the lack of a complaints process for members of the wider cricketing community? I am also interested in what mental health and wellbeing support has been put in place for those who come forward with a complaint.

I think that the cabinet secretary shares my view that we should be trying to deliver services as locally as possible. He mentioned the Lawson memorial hospital in Golspie. I have family members who have had stints in that hospital. It is a brilliant facility, but the building is not the newest building in the world. How can we ensure that such buildings can keep up with the pace of the technology that is being delivered in some of our bigger hospitals in the central belt, where appropriate, and how can we make sure that they continue to be fit for service?

We have an ageing population. We heard during our national care service visit to Dumfries and Galloway that a higher number of people are retiring there, which increases pressures on certain areas of services. What work is under way to ensure that, with regard to the workforce, we take account of that potential change of demographic, and particularly the potential skewing due to people retiring to certain remote and rural locations?