The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 671 contributions
Health, Social Care and Sport Committee
Meeting date: 8 October 2024
Gillian Mackay
Good morning. We have been discussing a few of the things that everybody has some concerns about, but there are parts of the bill that people agree should be implemented. There have been delays in the implementation of Anne’s law—we have heard from relatives of care home residents regarding their concerns about implementation. Pending the implementation of Anne’s law, are the two new health and social care standards that were introduced in 2022 sufficient to ensure that care home residents can maintain meaningful connections? Why have there been delays? What else could be done to support the implementation of Anne’s law?
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
The reference to the charter in the bill remains that it is to be a
“charter ... of rights and responsibilities”—
as in the Patient Rights (Scotland) Act 2011. In witnesses’ opinion, for whom or what bodies should responsibilities be made explicit in the bill? I go back to Karen Reid.
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
Good morning. Quite a few of my questions will be for Rosemary Agnew, but if anybody else would like to come in, that would be brilliant.
The sections in the bill that relate to complaints have not really changed between the bill’s introduction and the provision by the Scottish Government of its proposed stage 2 amendments. What would the implications be of establishing a new complaints process as part of the national care service? How should issues of duplication or other potential issues related to the creation of a new complaints process be addressed?
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
That was useful.
The complaints landscape is already quite cluttered, so adding a new complaints process will have practical implications. I have said all along that the devil will be in the bill’s implementation. Do you think that having an extra complaints body would cause issues? Is it more a case of replicating the work that you mentioned about how different bodies work together to make sure that complaints are resolved and that people feel supported, or are we reaching a critical mass with regard to the number of bodies for people to complain to, whereby the process is becoming so complicated that it is impenetrable?
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
Good morning. The Law Society of Scotland and other stakeholders have expressed concerns that the charter that is in the bill lacks legal status and overlaps with existing documents such as the national care standards. How could the charter be strengthened to provide meaningful legal protections and ensure that it serves as a clear and enforceable pathway for service users to uphold their care and human rights?
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
Good morning. In the previous session, Rosemary Agnew in particular spoke to us about the complaints process and the fact that it has not really changed between the introduction of the bill and the proposed stage 2 amendments. How can we improve the cluttered landscape of complaints processes and make those processes accessible for people who need support as a result of their experiences with social care?
I go to Jan Savage first.
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
Thank you—that was useful.
I will return to the idea of advocacy, which is mentioned in the bill. In your opinion, should the part about complaints be changed in order to better integrate advocacy, or should the sections of the bill that deal with advocacy be changed to better reflect expectations about how people will be helped to navigate the process? We have heard from a lot of people that the provision of information is an important part of the advocacy role and that it gives people the tools that they need to navigate what is, as you have shown, a complicated system.
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
Absolutely—the culture aspect with regard to complaints is important. I suppose that there is only so much that the bill can do to get us to where we want to be on that. Other colleagues might want to cover that point.
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
Yes—that would be really helpful.
I will go a wee bit further into that. The charter of rights and responsibilities is in the bill, but—as you rightly said—we need to ensure that it has some real effect. Which bodies should have responsibilities within that? Should that be made explicit in the bill in order to help people to see where the responsibilities flow and to whom they should speak? Should we demystify the structures for the people who access social care?
Health, Social Care and Sport Committee
Meeting date: 1 October 2024
Gillian Mackay
We have heard from some people that, if social care was operating at the level that we would wish for—if there was no delayed discharge and nobody was waiting for assessment—provision of advocacy and information might not be needed. Will you outline why the right to advocacy and information is so integral to ensuring that people’s right to social care support can be realised?