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All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 3402 contributions
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
Michelle Thomson’s questions captured the spirit and mood of the committee this morning. In your opening statement, David Wilson, you said that your role was about improving consumer confidence, yet the Scottish consumer sentiment indicator for quarter 2 is minus 8.9. What has the indicator been over the three and a half years that you have existed?
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
You said in your opening statement that improving consumer confidence is part of your raison d’être. If the Scottish consumer sentiment indicator is at minus 8.9 for quarter 2 this year, where has it been previously? What has been the trend over the past three and a half years?
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
So it is not a very good KPI for Consumer Scotland.
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
I respect that answer, of course. You used the plural “investigations”, but in three and a half years, you have done one and you have announced a second—you have given yourself a deadline for the second investigation. I was intrigued by the chief executive saying that it took you a long time to understand—I think that he said this—how to conduct an investigation. There are many bodies with a long history of conducting investigations that we can borrow the learning from, so I do not understand that. In fact, if I am honest, I did not understand your answer.
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
On the issue of resources, you have 28 permanent staff. Is that still correct? That was the number in the previous annual report.
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
You now have 41 permanent staff.
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
Right. Obviously, lots of questions would follow on from further information, including from your annual report, which we do not have.
There is a requirement in the Consumer Scotland legislation for an independent review of the performance of Consumer Scotland. It is, I suppose, timely to ask about that, given the line of questioning this morning. When is the review due? Has it been commissioned and, if so, who are the independent reviewers?
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
Is that how you will determine whether public bodies are living up to the consumer duty?
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
Right, okay. Will that be visible?
Economy and Fair Work Committee
Meeting date: 29 October 2025
Stephen Kerr
Okay. Again, lots of questions come from that, but I recognise that I am probably past my time, so that is fine.