Skip to main content
Loading…

Seòmar agus comataidhean

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

Criathragan Hide all filters

Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 18 December 2025
Select which types of business to include


Select level of detail in results

Displaying 2964 contributions

|

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

We have had quite a discussion and you have given a fantastic overview—I think that Michelle Thomson called it “compelling”, and I agree with her. We have focused on a number of reserved issues, such as VAT rates, employer national insurance contributions and so forth. We are a committee of the Scottish Parliament and so I am particularly keen to hear, in nuts-and-bolts terms, what the Scottish Government needs to do. I would like you to address that, if you would. I will direct my questions at Marc Crothall, David Hope-Jones and Leon Thompson, but they are probably specifically for Marc Crothall and Leon Thompson. What things does the Scottish Government need to stop doing, start doing and continue doing? Leon, you mentioned investment in skills and so I would like you to specifically talk about that, if you would, when you address my question. I will start with Marc Crothall.

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

What does that mean?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

It is related to what Michelle Thomson asked. Paul, you started out by saying, “We are in good shape”, but the “we” seemed to be the council. The council was communicated with by the Scottish Tourism Alliance in July, extending the “we” to include all the people who are going to have to collect the taxes, in effect, and send them to the council. In its communication to you, it said that, as of 14 July,

“There is still no practical or technical guidance from the council or VisitScotland, despite assurances we have received, like the guidance that was published for local authorities back in October 2024.”

My question is very simple. I hear public sector bodies saying, “We are ready”, but what feedback are you getting, on the basis of that sort of communication from the Scottish Tourism Alliance? The people who are on the front line of this do not sound as if they are ready at all. What is your response to such representations? What is your broader on-going engagement with the sector and what is it telling you?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

Is that the sentiment of the stakeholders?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

Yes, but what about the customer experience on the ground? You have covered the process that gets people here. What about their experience when they are here? How does your organisation measure that, and what are your thoughts on that aspect?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

The briefing from VisitScotland mentions that we are 113th out of 119 on cost competitiveness. Marc Crothall specifically mentioned that that is a UK number. How does it relate to Scotland?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

Are aspects of tourism and hospitality in Scotland making us less competitive than, say, regions of England in terms of product and performance—the whole picture?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

Setting aside that issue—I think that we have covered it—should the Government stop, start or continue doing anything else?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

What specifically would you like to see happen?

Economy and Fair Work Committee

Tourism

Meeting date: 3 September 2025

Stephen Kerr

You want clarity around the amount of the levy and how it is being spent, and then some imaginative use of that money to generate the pipeline that you are talking about.