The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 2061 contributions
Economy and Fair Work Committee [Draft]
Meeting date: 3 December 2025
Michelle Thomson
Peter Ferry, I have not given you a chance to come in. Do you have any final reflections before I hand back to the convener?
Economy and Fair Work Committee [Draft]
Meeting date: 3 December 2025
Michelle Thomson
That is good.
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
The reason I am asking about this goes back to the comments made earlier by the convener. While I was listening to that exchange, I, too, was struggling to understand from point A to point B where you anticipate you will be N per cent completed on whatever scheme or whatever circumstances and, therefore, the interim staging points. Are you stepping through at that level of detail with Mr McKee? Listening to that exchange, I did not really have any increased confidence of the probability of you meeting those deadlines without understanding the probability of the interim deadlines, if I am making myself clear. Are you able to step through that with Mr McKee, or is he so busy—I imagine he is extraordinarily busy—just taking the endpoint without interrogating the interim points?
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
Given that the people who are most interested in watching this session or, indeed, in attending it are the ones who have not yet derived satisfaction, I gently suggest that they are probably less confident about the issues that we have pulled out—particularly the perennially moving date for when things will be completed.
You touched on it a little bit earlier, but I would like to hear you walk through what you will do. Knowing what you know now, what would you do differently?
11:15Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
Good morning, and thank you for joining us today. I want to explore, first of all, who you report to and the ways in which you are reporting to the Government on this. How frequently are you doing that and what are you providing the Government with?
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
Does that monthly update include all your management information data, or is it just a free-form textual?
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
Okay. What feedback are you getting?
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
What would be your assessment for the people watching this session? You are probably aware that there are some members of the public here. Will they be more or less confident about their particular situation after this session?
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
In terms of trust—a word that my colleague Liz Smith mentioned—pensions, more than any other benefit, talk to trust in the state. When people have contributed throughout their entire working life, nothing diminishes trust more than an issue with their pension. Looking back, you mentioned that, historically, there has not been the required investment in the agency, particularly in automation and digitisation. How has that impacted the trust of the population in a critical state benefit?
Finance and Public Administration Committee
Meeting date: 2 December 2025
Michelle Thomson
Therefore, will you be applying even more caution to any subsequent commitments and promises that you make? Part of the issue, particularly with the most recent October date, is that people have been blowing a gasket, in effect, when they have been told and they have been hanging on. I, too, have many constituents—quite a case load of people—who are affected in this way. Part of it is the death by a thousand cuts when they are hanging on, and then they are told, “No, we are not going to meet that deadline either.”