Seòmar agus comataidhean

I will be brief, convener. How was the non-introduction of the bill communicated to you? There we go—that was very brief.

Thank you. Neil Cowan, do you want to come in now?

Sure. Does anyone else want to start?

John Wilkes, do you want to come in?

Julie, I am focusing on the exemptions and you were going to come in. We have heard the issues that people are facing. Is there anything that is working well and can you suggest any improvements?

Hyo, do you want another opportunity to add anything about exemptions? I am not putting you on the spot. If you do not want to speak, that is fine, I can move on to my next question.

Patrick; sorry to put you on the spot.

Good morning, panel. I will touch on the fee exemptions. Hyo highlighted the issues that people face when accessing benefits and the hold-up in accessing exemptions. Are people facing any other issues? Also, what is working well and are there any suggestions for improvements? Hyo, do you have anything else that you want to say, or I can pop the question out to the rest of the panel?

Also, what needs to improve?

My final question is on an issue that has been covered, but I will ask it anyway. South of the border, discretion is available to offer fee remission in exceptional circumstances. Do you think that there should be a similar scheme in Scotland? You have touched on the fact that you would probably support such a scheme, but I will ask you anyway.