Agenda item 2 is consideration of Audit Scotland’s detailed budget proposal for the financial year 2012-13. The commission will report to the Parliament on the proposal and will forward for consideration a copy to the Finance Committee as part of its wider scrutiny of the Scottish Government’s 2012-13 draft budget.
I start with an apology for being a couple of minutes late, convener. We have been in the building for some time, but on the other side of the security screen; a lot of people are visiting and taking an interest in the Parliament’s work today.
Thank you. I will begin our questions with one about the ambitious and obviously welcome savings targets that have been presented. Mr Black said that retention of the robustness of the audit process is a priority. I seek further assurance that the scrutiny of Scotland’s public finances will not be affected and that the quality of audit will not deteriorate because of reduced resources.
I can give an absolute assurance on that, and I will offer a comment or two, if I may. We did not start the efficiency programme in the near past; we have taken quite a long run at it. For example, investment in information technology and redesign of our systems and processes has been taking place for a few years. We have been getting the benefit of that last year and this year. For example, we have adopted a new suite of programmes that allow electronic working for much of the audit work, which is a significant saving to us.
The second-bottom paragraph on page 3 of the budget proposal states:
All the scrutiny bodies have been working on that in partnership on behalf of the Accounts Commission, and Audit Scotland co-ordinates the whole process. All the scrutiny bodies have been attempting to reduce the scrutiny burden that they place on audited bodies. There are two or three elements to that. There is an expectation and requirement that the self-assessment processes that are used in local authorities, say, are adequate, and that the scrutiny bodies share information better so that duplication is reduced and—this is related to that—the reporting is streamlined. There is nothing certain in this world, and it is distinctly possible, of course, that risks might arise that will require extra resources.
The 39 per cent relates to the time that was spent with the councils. It should not necessarily be taken that there has been a 39 per cent reduction in the total amount of scrutiny, because more is being done through self-assessments, as the Auditor General said, and through better co-ordination with the other scrutiny bodies. There is perhaps less duplication than there was in the past, particularly around assessments of the corporate elements of each inspection exercise.
I want to follow on from the convener’s line of questioning and to ask for clarification. On page 4 of the budget proposal, under the heading “Restructuring Provision”, you say that there will be a staff reduction of five whole-time equivalents in 2012-13
We have been looking at the mix of skills and grades in the organisation for some time. As we have invested in new technology, introduced new audit practices and streamlined our work, we have been able to consider using people’s skills differently. If the volume of our work stays the same, we are confident that we can with fewer people cover our annual audit work, the best-value work, the support for scrutiny improvement work, and the performance audit programme work, because we are specialising in different areas, developing career paths for colleagues, and getting the benefit of a sharper focus on the core areas of work.
On the 23 staff, what mix of posts is involved?
The posts will cover different grades across the organisation.
Can you give us details? You could send them at a later date.
I can let you know our plans to restructure the business. We have not at this stage earmarked post X or post Y for the reductions. We are still reshaping the workforce. However, we know the target that we need to reach.
Does that not beg a question? If you know that you want to shed 23 posts but you do not know which ones, how can you guarantee that the work will be done? You have no idea whether it will be 23 people in policy, 23 people in audit or 23 people in administration. How do you know that you will be able to achieve your targets when you do not know who will be leaving?
It is not that we do not know what our targets are, but we are not yet at a point where we have said, “These particular posts are the ones that we will delete from the establishment.” We are going through a process of refining our structures and changing their shape. We know what resourcing we need to deliver the work under the model of resourcing that we would like to get to, and we know the difference between that model and the current establishment. We are working through a variety of means to make that shift, including the targeted recruitment freeze, the voluntary early release scheme that we have run this year and the benefits of the turnover that we have.
To build on what Diane McGiffen said, what this means in reality is that we are running a recruitment freeze for any posts that become vacant and we do not know exactly where those posts will be because future turnover is uncertain. The senior management has a grip on that and will release posts only if there is a case for them to be filled because of business need. That is one element.
The situation does pose some questions. If you do not know which posts will be deleted and if people are entitled to make up their own minds, as you said, how do you know that you will be able to achieve the target? I return to the thrust of my original question. If you do not know where the skills are that will be going, how can you assess what the impact will be on your ability to deliver on your targets?
We do not know 100 per cent, but we have a pretty good idea.
When you were here previously you said that one of the first things that happen when efficiencies are required is the knee-jerk reaction of restructuring and getting rid of staff. I note from your introductory remarks that you are thinking seriously about doing that.
Those are points of some detail, so I ask Diane McGiffen to go through them.
I will take the people costs element first; if what I say does not answer your question, please let me know and we will explore it further. The staff numbers are going down and our people costs are going up, and Mr Pentland is looking to understand what the impact is of things such as the adjustment of our staff vacancy factor.
I have heard the same comments from staff back at the local authority when they do that kind of analysis. It is obviously something that I will have to sit down and try to understand. However, I am quite sure that your answer is proper and correct. If it is not, I will come back to you.
I will build on that with regard to some of the numbers that you mentioned earlier. The savings from five posts is £540,000. We have had to put in an element for pay growth because we entered the pay freeze earlier than other parts of the public sector and, in line with Government policy, we have made a modest provision that would allow us—I cannot say too much in public at this early stage—to accommodate a small element of pay growth. The other element of pay growth arises from the structure of the organisation.
Efficiency has not just happened: you have been working on it for a number of years. However, most of the budget lines in your budget proposal have been increasing. Can you explain that?
Russell Frith is a master of the detailed budget lines, so perhaps he can take us through one or two of the elements.
Some of the budget lines have been increasing, but the actuals have not been going up by as much. For example, the total administrative cost line on page 15 started out at £11,935 in 2009-10, and has fallen to £11,355. There is a slight increase in that budget, although whether we will spend it all is yet to be seen. The total then comes further down to just over £10,000 in 2012-13, so overall there is a downward trend.
The biggest efficiency—I do not know whether it is through effort—is the pension adjustment.
Do you have a question about the pension adjustment?
No, I was just summing up my own question.
We have never regarded the pension adjustment as an efficiency. It was a one-off reduction in costs in 2010-11 that came about only as a result of a change in Westminster Government policy that impacted on our accounts. We do not count it as a cost reduction or an efficiency.
None of the numbers that we provide on efficiency includes the pension adjustment because it is an external factor that we cannot control.
That may be the case, but it is still part of your balance sheet in the end.
It has to be accounted for.
Yes. On page 7 of your budget proposal you identify a further £1.2 million of savings from fees that are paid to external firms for contracted audit work that is done on Audit Scotland’s behalf. How does Audit Scotland monitor the work of external firms and assure itself that the quality of their audits is of an appropriate standard?
All the firms are required—as our staff are—to follow international auditing standards. Some of them relate specifically to quality and to the systems that all auditors must have in place to assure themselves of quality, not only as each audit progresses but in the form of cold reviews after the event to ensure that audits were conducted in accordance with the required standards.
I turn to the principal budget assumptions on page 4 of the budget proposal, in which you advise that Audit Scotland intends to continue making “contribution-based payments” to staff in 2012-13, which would equate to 0.83 per cent of the pay budget. Will you explain contribution-based payments, how they are determined and which staff members are eligible?
A few years ago we moved to a policy, with the approval of the Audit Scotland board—we talked about this with the SCPA in the previous session of Parliament—whereby we do not give people automatic increments, so they do not automatically move through pay scales. Contractually, we are obliged to recognise that expectations of performance have to be met before people can get what used to be called in old language an increment. By moving from the blanket increment model to contribution-based pay, which is more fine-tuned to reflect the contribution that people make, we have saved some money and, more important, we have a management tool that allows us to performance manage people more effectively. As I think I might have remarked in answer to Mr Pentland’s question earlier, we now have a skill mix with a greater portion of people towards the bottom end of the grades, and those people are entitled to a contribution-based pay element as they go through the system.
We introduced our current pay system because our previous pay system was not compliant with age equality legislation and we needed to move away from it. This discussion will be very familiar to those of you with local authority backgrounds, as there has been an on-going change in this regard in public sector employment. We have target rates for all the roles that we have. The expectation is that when someone joins the organisation they will join at a pay level below that target rate, but if their performance and progress are satisfactory they will progress to the target rate within around five years. Progress is based on contribution, which is assessed through the performance appraisal system that we introduced, which we assess continually to ensure that it is robust.
Thank you. That was a helpful answer.
I was going to ask a question about the number of expected leavers among the staff, but that has been covered.
You will recall from previous discussions that we are intending to rationalise the property that we have. We have the opportunity to exit at no cost—at a break point in the lease—a lease that we hold in East Kilbride. We are exploring our options for relocation and the assumption in the budget proposal is based on an estimate of the fit-out costs for moving to new premises. We would make the decision to move only on the basis of a business case based on the cost of new accommodation and its business benefits. Unless we request a provision for the capital cost, we would not be able to seize the opportunity to make a rationalisation and get into a property that is a better fit for us and our business needs when the break point comes up.
I will ask a supplementary on capital expenditure. The proposal indicates that part of the extra £190,000 for 2012-13 is £60,000 for a mobile phone refresh. How many mobile phones does that represent?
Our current staff number is about 260, but not all staff have a mobile phone. I stress that £60,000 is a budgetary provision. The last time that we refreshed the mobile phones, we got the handsets for free. We have a very mobile workforce and we probably have about 100 or so mobile phones, but I do not have the exact number to hand.
How many mobile phones does £60,000 represent?
That represents the scenario in which we issue the maximum number of mobile phones; it is based on our planning assumptions about staffing levels.
Why would you have to refresh all the mobile phones in the same financial year? Usually, they last a few years and are replaced incrementally. Why, in this financial year, do you have to plan for the renewal of all the mobile phones, at an average of well in excess of £200 each, excluding rental and usage?
Because all our handsets are reaching the end of their life. We replaced all the mobile phones at the same time when we refreshed them a few years ago. We made a budget assumption at that point to fund their replacement but we were able to get a very good deal in the marketplace, whereby we got all the handsets at no cost.
Up until the recent freeze, in any organisation in which there has been an organic refresh of staff, when people joined they tended to be given a new phone rather than a phone that someone else had been using. I find it strange that a few years ago everyone got a phone at exactly the same time and that, in the next financial year, everyone will have to have their phone replaced at exactly the same time.
There are other issues. First, we give second-hand laptops and phones to new staff, if someone has left. We have done that for many years. However, the other issue is that most of the mobile phones are also used for accessing e-mail systems and data in connection with work—they are not just used for making phone calls. It is extremely expensive and cumbersome in terms of time for our IT support team if they have to support many different types or generations of mobile phone. In relation to efficiency and maintenance, replacing the whole lot of mobile phones with the same model is quite an effective thing to do.
Page 13 of the budget proposal identifies that a further headcount reduction of 18 whole-time equivalents will be required in 2013-14. A total restructuring provision of £600,000 has been set aside in the years 2012-13 to 2014-15—£300,000 in 2012-13 and £150,000 in both 2013-14 and 2014-15.
I will invite Diane McGiffen to endeavour to answer that question. One point that I would venture to make is that we are now talking beyond the next financial year, which means that we are looking some way ahead. The SCPA is, quite reasonably, asking us for a broad indication of our likely resource needs going forward.
In our four-year plan, which we published last year, we recognised that, to reduce the cost of audit by 20 per cent over four years in real terms, we would likely need to identify funds to help with the restructuring of the business.
Does that mean that in 2011-12 and 2012-13 no one will join Audit Scotland?
No. We have committed to a targeted recruitment freeze. There are certain one-off and specialist roles or posts in the organisation that we might not be able to do without, and we have committed to advertise all vacancies internally in the first instance to ensure that our existing staff have the opportunity to apply for any vacant role. Only if that process is unsuccessful and we cannot identify anyone with the appropriate skills to fill those vacant posts will we consider advertising externally.
I commend you on your commitment to graduate recruitment because it is important for public and private sector organisations to give young graduates the opportunity to gain experience. Our society would be the poorer if that did not happen. Are you able to give any examples of the type of skills that you do not have at the moment and for which you might have to recruit this or next year?
I can give you a hypothetical example. If our human resources manager left and we advertised the post internally it would be unlikely that we would find in our pool of professional, primarily audit-related, staff someone with the skills or experience to take on the role. There are certain specialist roles that we need.
Presumably, though, an HR person or someone with very specific skills would not be allowed to leave under the voluntary scheme if those skills were not otherwise available in the organisation.
Absolutely. All the voluntary release arrangements are subject to a business plan that is tested in each case to see whether such a move would have significant business benefits; we must also feel that we can release that individual’s skills and experience. There would be a very high threshold for the very unique roles that I highlighted.
Page 13 of the budget proposal states that it is
That is an entirely fair question to which it is difficult to give anything other than a hypothetical answer, because we are talking about unforeseen events. This will become a more challenging area of work as the organisation reduces in size and takes out costs.
It clearly is hypothetical, but should that situation arise could you envisage, for example, slippage on the deadlines for on-going work?
The deadlines for the on-going work would be revised and adjusted accordingly, yes.
Could you explain your fee arrangements in a little more detail? What factors do you place on risk, the size of the authority and the complexity of the work? How well are the bodies you are auditing able to enhance their internal audit arrangements and what support do you give them?
For financial audits—the annual audits of individual bodies—the indicative fees we set are based on a reasonably well-run organisation of that size in that sector. However, the auditors have the flexibility to agree the final fee with the audited body—initially in the range of plus or minus 10 per cent—based on the auditors’ assessment of the specific risks to that body in discussion with the body concerned. If they want to go outside the plus or minus 10 per cent, they need to come and discuss it with us first. That provides a safeguard against either an auditor or an audited body trying to place undue pressure on the other. That is how we set the indicative fees. We leave it to the auditor and the audited body to discuss and set the final fees. Clearly, if things happen after the fee has been agreed—for example, if a set of accounts turns up that is not fit for purpose and which costs the auditor more because of the time it takes to audit the accounts and get the corrections put through—they will go back and seek an additional fee.
If you detect that an organisation is performing well, that it is competent and that there are no audit issues arising from the audit function, can you reduce the audit input and therefore the fees by more than 10 per cent?
Yes, it is equally possible that the auditor and the audited body can agree that. It has not happened terribly often, but it does happen.
I get the last shot at the questions because I was late in turning up. Do not worry—my question is not a severe one.
It is certainly known to all the audited bodies, because we have told them our primary assumptions. The origins of the arrangement are quite old—in fact, it predates Audit Scotland, because it came through from the Accounts Commission, our predecessor body.
Is that arrangement sustainable or does it require to be reviewed?
I think that it is sustainable; equally, I accept that there are alternative approaches that could be taken, the result of which it is clear would be a significant increase in the costs of the audits of the most remote bodies. The island councils and health boards would be the organisations that would see a significant increase if we changed the policy.
No complaint, no action.
Do members have any other questions that they would like to put to Audit Scotland? Do the Audit Scotland representatives have any other points that they would like to make?
I may well have the pleasure of a conversation with the commission again. I am entirely in the hands of the Presiding Officer and the Parliament on the process. As I think I remarked to the Public Audit Committee, we all recognise that, in general, it takes quite a few months to fill a senior post such as mine. I have indicated to the Presiding Officer that I will stay fully in action until a suitable date is agreed, which is unlikely to be this year and may well be a little bit into next year. Thank you for your comment.
On the assumption that you will be here for our next meeting, we will save the valedictory comments until then.
That provides me with an incentive to come back.
Thank you for your attendance.
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Budget Process (Written Agreement)