The next item is consideration of Audit Scotland’s budget proposal for 2013-14. I welcome the Auditor General for Scotland, Caroline Gardner, who is making her first appearance before the commission; Ronnie Cleland, the chair of Audit Scotland’s board; Diane McGiffen, the chief operating officer; and Russell Frith, assistant auditor general.
Perhaps I can make a few introductory comments, convener. As you will know, this has been a year of significant transition for the organisation, with Caroline Gardner’s appointment as Auditor General for Scotland. I hope that I can reassure the committee by saying that, so far, the appointment has gone very well.
The submission before the commission sets out Audit Scotland’s budget proposal for 2013-14, which is the third year of our four-year plan to reduce the costs of audit by at least 20 per cent, as well as updated financial projections for the two following financial years to give members a picture of our direction of travel.
I will begin with a broader question about the very welcome and ambitious savings that you are looking to achieve, which have been the subject of previous discussion around the table. Are you satisfied that, in this period of reduced resources and increased pressure on your finances and given the ambitious targets that you are pitching for, you will be able to maintain the standards of audit over the coming year?
We have worked very hard to balance the expectation on all public bodies to respond to the challenging financial climate with the recognition that, in this climate of financial stringency, our work has probably never been more important. As Auditor General, I am absolutely clear that we have to get right the quality of our audit work across the wide range of our audit responsibilities. I am confident that, by continuing to look at the ways in which we work, we can achieve the targeted reduction of 20 per cent by 2014-15 and that this proposal is a safe step in our journey towards that goal.
A feature of the changes taking place in Audit Scotland is a far greater reliance on third-party audit companies to carry out its work in the public sector. How do you assure yourself that the quality of audit is being maintained at this time of price pressures?
I will ask Russell Frith to give the committee a bit more detail on how we are going about that but, in broad terms, the volume of work that the firms carry out on my behalf and on behalf of the Accounts Commission has not changed significantly through the last range of audit appointments. However, as Auditor General, I am very keen to build the extent to which we work with those firms as partners in delivering the public audit model. There is scope not only to ensure the quality of their work but to increase its impact by joining it up with Audit Scotland staff.
We adopt fairly extensive quality processes not only for the work carried out by firms but for the work of our own teams. The firms are all required to follow relevant professional standards, and we require them to give us detailed returns to explain to us exactly how they are meeting them. Those standards include internal reviews as the work is going on and reviews of a selection of audits by staff independent of the audit teams after the audits have been completed. Moreover, the returns that we get from the firms’ internal quality control processes allow us to see what points are coming up and how the firms are responding to them.
One fear is that with the reduction in audit fees the audit companies might be tempted to use less experienced or indeed less qualified staff. Are you satisfied that there has been no sign of that?
There is no sign of that at the moment. In addition to our cold review work, we get all the firms in each sector around the table two or three times a year to discuss the risks prevalent in those sectors before the audits start. We then get them together again during the audits to discuss the issues that are coming up across the sector, to ensure that everyone is aware of them and that we are getting consistent responses to those risks and issues.
At this point, I throw the questioning open to my colleagues.
Auditor General, you mentioned in your introduction that your budget proposal for 2013-14 represents an overall cash decrease of 5.5 per cent on the 2012–13 budget. Did you at any time project those decreases to be greater or lower?
As part of the budget process, we asked all of the business groups in Audit Scotland to review their performance in the financial year that has just closed and then to look at a range of options for different levels of work and different ways of working. We were then able to home in not only on where we could make real efficiency savings and cost reductions but on where there would be risks in taking cost reductions further.
Since we started the process of seeking to reduce the cost of audit, year on year we have had a dynamic process of looking at the progress that has been made in cost reduction, where that has come from, what that means for our workforce planning and resourcing, and what options are available if we have made faster progress than we perhaps anticipated.
I recognise that it is a dynamic process that you go through, but the question was whether the decrease was always 5.5 per cent or whether it had been greater or lower as you approached that final figure.
We set a broad objective at the start of the period for a four-year reduction and we set outline estimates of where we planned to be. There has been adjustment within that, on which Russell Frith can give some details.
At this time last year, we were projecting a smaller reduction in audit fees for the 2012-13 audit year. However, over the past 12 months, we have been able to accelerate the rate of progress towards our 20 per cent target, which has enabled us to offer a greater reduction than we would have planned at this time last year. That greater reduction is due to acceleration towards our target rather than the target being any different.
On page 2 of the Audit Scotland budget proposal, you state that you
We have tried hard to set out clearly the reductions across financial years and audit years and the differences between real terms and cash terms. I will ask Russell Frith to draw out the distinctions.
The difference is in relation to the difference between the audit years and the financial years in terms of what represents a reduction in our costs and how we are able to pass that on in relation to fees.
Does that answer your question, Mr Pentland, or would you like a bit more detail?
That is fine.
On page 16 of the budget proposal, the operating cost statement shows a small increase of £16,000 in travel and subsistence costs. Can you explain why there has been that increase, given that the staff complement has decreased over the past while?
Perhaps Diane McGiffen can answer that.
We reviewed all our budgets for travel and subsistence and looked at the mix of new audit appointments. What you see in the budget proposal is the first full-year effect of the different allocation of travel costs, which we think is now more accurate, following the appointments that were made last year. A range of things are going on in the travel and subsistence budget, including the different location of auditors, the general increase in the costs of transport and fuel, and so on. We manage and monitor that budget closely, and our new approach is an attempt at more accurate forecasting.
For example, most public bodies have a set mileage allowance. Are you saying that you take into account the cost of fuel by resetting the mileage allowance on a regular basis?
We have a set mileage allowance, too. We use the standard mileage allowance that HM Revenue and Customs determines, so we work very closely with that. What has changed is that, when we rotate audit appointments, auditors’ travel requirements for moving to the different audited bodies also change. We pull all the costs together so that there is no disadvantage to any audit client from us rotating auditors to ensure the independence of audit. However, that means that costs will shift, because some auditors will now have a portfolio that, for example, includes more travel than was the case the previous year. That is part of the system of audit that we have.
No, that is absolutely fine.
Another factor to add in is that we encourage our staff to use public transport wherever possible—partly because of the carbon impact, obviously—and we are seeing rising public transport costs coming into play.
Okay.
Have we got to my question already?
That is absolutely right. The 2012-13 budget contained a significant element, of about £250,000, to cover the relocation of our west of Scotland office, and that will be fully spent in 2012-13. The 2013-14 budget is therefore lower and reflects almost entirely information and communication technology investment costs.
On page 14, you anticipate a capital outlay of £900,000 in 2015 for the fitting out of the new Edinburgh office. We will not consider that budget for another couple of years, but I note that the overall 2015-16 budget is projected to be lower than the 2012-13 budget. Where do you expect to make the savings that will allow that to add up?
Let me touch first on the indicative capital requirement for 2013-14 and 2014-15. You are right that that reflects the next stage of our property strategy. We want to continue with the process of rationalising our office accommodation as lease end dates allow. We do not yet have a firm figure for that. All that we want to do at this stage is lay down a marker that there is likely to be a significant capital cost associated with the move, which we hope will also lead to reductions in running costs and improvements in working.
Mr Johnstone, did you say that the overall amount was going down?
You have projected that your budget in 2015-16 is likely to be lower than it is for 2012-13.
That reflects the continuing cost reductions that we envisage in 2013-14. After that, you can see that the total net cost is pretty static, other than on the capital side. That reflects the fact that we think that there will be modest pay increases for staff in future years in line with the Government’s recent announcements.
We asked last year whether Audit Scotland had set aside any contingency funding should any unforeseen matter, such as a section 23 review, arise and require detailed audit scrutiny or review. The Auditor General, in his “hypothetical” response, stated that such an issue would become more challenging
The budget that you have in front of you is based on our existing audit responsibilities: the audit of about 211 public bodies each year; an assumption of 10 to 12 performance audits on national services and national issues; and the programme of best value audits that is carried out on behalf of the Accounts Commission.
The commission was advised last October that significant savings had been made from Audit Scotland’s information technology investment programme, but the operating cost statement shows that there will be an increase of £34,000 in your IT budget this year. Why has the budget line increased?
Diane McGiffen will give you the details of the movements, but the broad picture is that by investing in good, modern IT we can generate savings elsewhere in the business by enabling people to work more smartly, by reducing travel time and so on. The investment in IT is reducing our costs, but not necessarily our IT costs.
The budget includes proposals to continue investing to deliver further efficiencies through IT. They include the greater use of the next generation of Citrix access boxes to replace desktops and laptops and to enable our staff to work securely and safely very remotely. We have them in place across a lot of the business and we want to refresh and extend the use of that software, which delivers huge efficiencies for us through reduced reliance on hardware for laptops or desktops. It also generates efficiencies in running costs, as it is much more economic to run in terms of energy use. Most important, it gives our staff secure access to all the information on our servers when they access it remotely, wherever they are. That is important in light of the need for our staff to work across Scotland and the need to be able to join up the different elements of work that we do.
We could probably go out and refresh IT equipment every day of the year, given the fact that new technology is ever improving. I acknowledge that you can identify that making that investment provides a financial benefit, but do you have an outcome on service delivery that can identify and prove that the investment is worth the money that you are putting into it?
We do, particularly for our electronic working papers programme. We have examined closely the efficiency that it has delivered. That has helped us to consider the workforce planning in some areas. With, for example, the software that supports knowledge management, it is more a qualitative judgment about the greater quality of our reporting and, for example, the ability of our teams more quickly to collate information that supports better audit judgments.
Last year, there was quite a bit of discussion about telephony system replacements. A figure of £60,000 was given. This year, it is £80,000. I assume that that is not for mobile replacements.
We deferred the programme of mobile replacements last year because of the capacity that would have been required to run it. As we relocate some of our offices and replace some of our equipment, we need to consider a telephone system that has better access through Citrix. Therefore, the figure is for an enhancement of our core telephone system and the replacement of some mobile phones. However, we did not complete the replacement project that we forecast in last year’s budget.
The Auditor General touched on possible changes arising from the Scotland Act 2012. Earlier this year, the Finance Committee took oral evidence from HMRC on additional financial powers that the Parliament will receive. As I understand it, the National Audit Office will cover in its annual report on HMRC a note on the expenditure relating to the Scottish rate of income tax. Is Audit Scotland involved in that in any way? Will it conduct any audits or assist the National Audit Office in any way?
That is very much a developing issue for us, convener. I am keen that we get fully up to speed with the whole range of the implications of the Scotland Act 2012.
As you might be aware, the NAO audits HMRC, and we do not have direct access to HMRC records. Therefore, as Caroline Gardner says, we are starting discussions with the NAO to try to ensure that the overall amount of assurance that is provided to Parliament and the Government is suitable to reflect the significance of the Scottish rate of income tax to the Scottish budget, which might be somewhat greater than the significance of the £4.5 billion or so to the overall audit of HMRC that the NAO would normally conduct.
Is there any anticipation of there being any budgetary impact or a need for an increase in budget or staffing? I realise that we are at an early stage, but budgets are tight. Might you have to ask for an increase in your budget?
At this stage, we do not know what the implications for our budget will be, and we have tried to make that clear in our submission for 2013-14. We are already doing some work through our audit of the Scottish Government to seek assurance about the level of preparedness in the Scottish Government for all the new powers that will come through the Scotland Act 2012. That is coming through in the Scottish Government annual audit report, and will increasingly be reported by me to the Parliament.
My colleagues have explored whether, given the cost reductions and efficiencies, we can still have confidence in the quality of service that Audit Scotland provides. You have said clearly that we can have that confidence. However, that is a concern for the 211 bodies that depend on Audit Scotland for their external audit—and, indeed, pay for that. In developing those cost reductions, what consultation did you do with those bodies in order to ensure that the measures that you were taking left them with confidence in Audit Scotland as their auditor?
Our budget process and fee-setting process have a bottom-up element as well as a top-down element. Quite properly, you are focusing on the top-down element, which involves consideration of our overall audit responsibilities and the ways in which we can work more smartly to carry them out at a lower cost. However, at the same time, each year there is a discussion between each of the 211 bodies and their auditor about the challenges that they are facing, the quality of their internal systems and the sorts of audit risks that that throws up.
If I was on the other side of this fence, as a member of one of the bodies that might be likely to face a performance audit, I would want the Audit Scotland staff who were involved in the audit to be involved consistently from beginning to end, so that the information did not have to be provided over and over again. Sometimes, when bodies are reducing headcount, such consistency becomes difficult to deliver. Are you confident that, in reducing your staff complement, you can still ensure that consistency of staffing for particular projects?
That is one of the advantages of the approach that Audit Scotland has taken to cost reduction, although I cannot take credit for it as it started before I took up my job as Auditor General. Taking a four-year approach to reducing costs allows us to plan to minimise the impact of the reductions on the day-to-day carrying out of the work and to make the investments that we have made in longer term efficiencies, rather than making opportunistic cuts that might have the impact that you describe.
I will add to that with an example. As you know, we have been running a voluntary early release scheme for staff, and eight colleagues will leave Audit Scotland at the end of the year. The planning for the resourcing of the audits in which they are involved started much earlier, so there is a degree of overlap with the change in responsibilities. We have been clear in making new rounds of appointments and starting the audit year in that, if colleagues are leaving, we ensure that the clients know who their key point of contact will be and that there will be continuity. We have been able to use the long lead-in period for those departures to get experienced staff who are leaving to share their skills and experience with people who will be taking on different roles in teams. The long lead-in time to the known departures has allowed us to manage that for our clients.
Are you finding your role with regard to Government and local government more challenging, given that a lot of experienced personnel have left for various reasons? Diane McGiffen said that you have a process in place to cover your staff reductions, but in some cases local government does not have that privilege. Are you having to spend more time with such organisations to reach your conclusions?
It is a great question. By coincidence, earlier this week, we got together the senior people from all our audit teams—from Audit Scotland and the firms—to look ahead to the new audit year that is about to start, to share experiences and to think about the risks that they should be taking into account in doing their audit planning. One thing that is coming up consistently is that we need to look out for those signs of strain, primarily in the finance departments—there are one or two examples where a loss of skills and experience is making things tougher—but also throughout organisations. That factor is being taken into account in the bottom-up planning that goes on for each of the 211 bodies and in our top-down planning for what we do in the performance audit programme.
I have a couple of points that arose from going through the budget. First, the reader has to stay fairly alert as to what is being dealt with in the percentages and whether they are real-time figures. Looking at page 3 of the budget proposal, I note that capital expenditure is reduced by 42 per cent from 2012-13 levels. What will that reduction impact on?
The biggest change there is the effect of relocating our west of Scotland office this year. There is a provision in the 2012-13 budget of £250,000 for the fit-out of that office, which drops out next year. That accounts for the bulk of the difference; there are some other, more minor shifts, but that is the most significant element.
Moving on to the second paragraph on page 4, how are audit firms chosen by Audit Scotland? What criteria do you use? Do you have a list of approved firms?
It is a very well-developed process, which Russell Frith manages on behalf of me and the Accounts Commission.
Every five years, we run a specific procurement exercise for the appointment of the auditors to public bodies. That is a very open and transparent exercise, which is conducted in accordance with European Union procurement rules. Our major criteria are experience, quality, capacity and, in the last round, price. We evaluate all the bids that we receive, in accordance with those criteria, heavily weighted towards experience and quality. From that, Audit Scotland recommends to the Auditor General and the Accounts Commission which firms should be appointed. Those appointments hold for five years unless the firm resigns or we have significant concerns about quality. Within that five-year period, if there are minor changes between audited bodies as a result of reorganisations, the replacement auditor will come from within that group of firms.
John Pentland queried the telephony system replacements, at a cost of £80,000. Part of the response indicated that rolled up in that was upgrades for your in-house telephony system, as opposed to mobile telephones and so on. On page 8 of the budget proposal, there is a sum of £25,000 for communication room equipment replacement; I assume that that relates to the line that you were talking about.
I think that it relates to our main servers. We use our servers for all forms of communication now. One of the developments that we are looking to implement is for telephony to be able to use our internet connectivity to bring the organisation together more effectively. I invite Diane McGiffen to expand on that.
I can see that that is an unfortunate choice of label for that heading. It really refers to what we would have called a server room before, and the hub that we have at the heart of the information technology network. We need to do some upgrading there, particularly now that we have moved from three to two locations in Edinburgh; we need to ensure that we have sufficient back-up and business continuity ability, because we had previously located that elsewhere. A number of small upgrades are required for that.
On the same page, the last paragraph talks about pay growth. I thought that there was a pay freeze. Does pay growth mean incremental pay rises for staff—in other words, as they move up every year they get an increment—as opposed to a cost of living increase?
There are two elements within our pay assumptions for 2013-14, both of which are fully compliant with the Scottish Government’s pay policy. The first is the movement of staff through our pay bands. Some time ago, we moved away from having pay scales, partly because they were very long scales that built a significant amount of pay drift into our pay bill. We now have target rates, with the ability for staff to earn a small amount above that for effective performance. There is a 1 per cent assumption built in there for movement within those short ranges and 1 per cent for pay inflation, in line with the Scottish Government’s pay policy. We have made an assumption of no pay growth for staff earning £80,000 a year or more; again, that is strictly in line with the Government’s pay policy across the public sector.
On page 9, under the heading “External legal and professional support”, the proposal states that you have targeted a reduction of £105,000 for external consultancy support. I presume that that relates not to the audit firms that you deal with, but to another purpose entirely. Will you give a bit more information on that?
Certainly. That matter is related to the question that Mr MacDonald asked about the way in which we respond to demands as they arise during the year and the need for us to have available particular skills and expertise for the pieces of work that we are planning in our work programme. To avoid an unnecessarily high pay bill, we keep a provision to allow us to buy in expertise as required in specialist areas and a small amount to allow us to respond to unexpected demands that are not in our planned work programme. After looking ahead to the ways of working that we are developing and our planned work programme, we think that we are safe to make the reduction of £105,000 that is set out in the submission, as an efficiency saving arising from our ways of working. That is part of the picture of getting smarter at matching our resources to the planned work programme and our ability to flex that programme as required.
At the bottom of page 11, the proposal mentions non-pay costs. I would like to know a bit more about that. You assume that
It might be worth touching first on the assumptions on appointed audit firms, because it is important to be clear that we are not suggesting that there will be no movement in those fees. I ask Russell Frith to pick up on that, after which Diane McGiffen will deal with the assumption on the other non-pay costs.
The five-year contract that we have with the firms includes provision for their remuneration to rise by the same percentage as our base staff cost increase—the inflation increase. This year, the firms will get a 1 per cent increase in their remuneration, because that is what our staff got the previous April.
The assumptions that we use for our non-pay costs projections, which are set out on page 11, are based on our best use of the current official expectations of the impact of price increases in those years. Members will see that not all the budgets that we propose are increasing by 2.5 per cent, because, within each budget heading for the proposed years, there will be on-going efficiency savings. We used the best current guidance on the assumptions that we should make. The budgets take into account that there will inevitably be some inflation.
To return to Russell Frith’s comments, should the increase of 1 per cent for the audit companies actually be 1 per cent, given that the 1 per cent increase for staff is only for certain staff and higher paid staff do not get it? The cost to Audit Scotland should therefore be less than 1 per cent on average across the pay amounts. Are you saying that you give the firms a 1 per cent increase, based on the increase that has been given to staff who earn less than £80,000? Is that how it works?
Yes. The link is to the inflation increase that is given to the senior auditor grade, which is our main qualified grade and which is the biggest single grade of staff. Those staff are paid less than £80,000, so the increase is 1 per cent.
What is the logic behind that?
When we went out to tender, which was two years ago now, the differentiation in pay increases in Government policies at Westminster and in Scotland was not the same as it is now. We had to come up with a mechanism that gave firms certainty over the five-year period about how their increase would be calculated. The mechanism that we chose was the inflation increase that was given to senior auditor grade staff.
I presume that that was on the basis that it would be a senior auditor who would carry out the work.
It would be staff of the equivalent grade, which is the most common grade. We had to come up with a mechanism that was clear and relatively straightforward for the firms to take into account when they were bidding, given that part of their bid was based on price. They needed a degree of certainty as to the mechanism that would be employed during the course of the contract.
The “Legal & Professional Fees” line of the operating cost statement on page 16 is quite up and down over the various years. This year, you propose a reduction from what was almost a record high in 2012-13. Will you explain why that line has a rather bumpy look?
The first two columns show our actual expenditure, but the budgets in both years would have been higher. If we showed the budgets for all four years, rather than the actuals for two years and the budgets for two years, the picture would be less bumpy, although there would still be some movement.
Okay. Do members have any other questions?
I have one more small question. It is about the three initial community planning partnership audits that you intend to undertake, which you mention on page 4. Is that a new area of work for Audit Scotland? Are you hoping to expand it?
Yes. It is something that the Accounts Commission has initiated this year in response to the importance of the role of community planning partnerships in the public service reform agenda. It is about improving the quality of services and focusing on prevention and reducing costs in the longer term. The approach will build on the Account Commission’s experience of carrying out best-value audits in councils and broaden that out to look at the performance of CPPs in improving the circumstances of their local communities. We expect the three initial audits, which are looking at specific CPPs, to report early in 2013. At that stage, the Accounts Commission and I will look at how well those audits have gone, what value they have added and whether the right approach in future would be to take forward that work or to shift our other programmes of work to reflect the same public service reform requirements.
Will a cost be associated with those audits? I ask that because many CPPs are funded to help regenerate communities, to boost the local economy and to provide help with jobs, and it would be quite shameful if a big percentage of their funding ended up paying Audit Scotland for auditing the money that they spend.
Absolutely. The three initial audits are being funded from within our existing resources, primarily using the money that has been spent on completing the programme of best-value audits in councils and in police and fire authorities. Once we reach the stage of evaluating the audits’ effectiveness and thinking about the long-term direction of that work, we will look at what the resource requirements are and how such audits can be paid for. We would certainly not expect there to be any significant call on CPPs’ resources for that. Again, it is an area that we flagged up as one that we might wish to talk further to you about in the context of future resource requirements but, at this stage, there is no expectation that, in the current climate, it would require additional resource.
Okay.
Members have no further questions. Do the witnesses from Audit Scotland have anything to add to their evidence?
I do not think so.
In that case, the commission will report to the Parliament on Audit Scotland’s budget proposal so that the Finance Committee can consider it as part of its wider scrutiny of the draft budget. We will consider a draft report at our meeting on 1 November.