The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 693 contributions
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
Good morning, panel. My question is aimed at Miriam Craven, who talked about Social Security Scotland’s freephone number. Are you able to tell us what proportion of people who apply for new benefits go through the freephone number and how many use the online application system? Is that reflective of the number of people who are digitally excluded, or is it just a case of people preferring to use the freephone number if they have the choice?
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
I will ask about the pace of change in a minute, but first I will come back to Louise Coupland on Connecting Scotland, which was brought in during Covid in order to get as many people as possible online, because everyone was keen to get information about what was happening with the pandemic. How is it supporting people now, and what impact is it having?
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
Just to continue the conversation about supporting people to get online, I was struck by Lloyds Bank’s consumer digital index report, which said that 26 per cent of people who are not on the internet are not interested in being on it and another 7 per cent would not go on the internet because they do not trust it. Only 47 per cent of people over the age of 75 were online, and that is mainly because they probably never used computers during their working life.
How do we reach out to those groups of people—which probably contain the people who are not able to get pension credit and such things—who are not interested because they do not see the benefit of doing so, who are not experienced enough to trust the system or who do not know how to get online?
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
My final point is about an announcement that I heard this morning. The UK Government wants to introduce an app for people to access Government support and services. It would include a digital wallet and an electronic driving licence. The Secretary of State for Science, Innovation and Technology said—if I heard him correctly this morning—that he wants it all done by Christmas.
Given the pace of change, and the fact that we are no longer talking about the internet itself but an app on a smartphone, what difficulties do you see with the proposal, and what should be put in place before it happens in order to support people who are digitally excluded?
10:30Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
Thank you very much.
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
I will come back to you on Connecting Scotland. Does anyone else want to come in that point?
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
Were you expecting the older demographic to use the freephone number? What are the waiting times for getting through?
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
On the point about the budget being cut, is that because, as Louise Coupland pointed out, it is not about getting devices out to individuals but about the training that is needed now? Is it about refocusing Connecting Scotland?
Social Justice and Social Security Committee [Draft]
Meeting date: 13 March 2025
Gordon MacDonald
Does anybody else want to comment on Connecting Scotland?
Social Justice and Social Security Committee [Draft]
Meeting date: 6 March 2025
Gordon MacDonald
You have highlighted what the Scottish Government is doing to tackle child poverty, but Rachel Reeves’s spending review will be coming over the horizon later this month, and substantial cuts to budgets are anticipated. How do you see that impacting on Scotland’s social security system?