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Employee handbook

Recruiting for excellence

Policy

Recruiting for excellence - policy statement

We use a structured values-based recruitment approach to attract and select skilled candidates who share our values. Having shared values provides us with cohesion, direction, and accountability. Our inclusive values are embedded in our working culture and recruitment process. We’re committed to creating a working environment where colleagues are treated with courtesy, dignity, and respect.

Our People Strategy is key to delivering the Parliament’s strategic objectives. This supports our commitment to put people at the heart of everything we do and is integral to our recruitment approach. We want our staff group to be representative of the diversity of Scotland. We believe that this will enable better decision making and a more effective organisation.

We want candidates to have a positive experience throughout their recruitment journey – from when they read a well written and engaging job advert and job description, to meeting us for a welcoming interview via Teams, or in the Parliament.

We will provide timely communication at all stages of the recruitment lifecycle and deliver an effective, warm induction based on individual needs. Above all, we want our candidates and new colleagues to feel fully supported and excited about joining us!

Who is this policy for?

This policy covers all activities that form part of the recruitment and selection process and applies to all internal and external candidates who are applying for jobs with us. Externally recruited roles will be advertised widely, as well as on the Parliament’s website. This is to encourage a wide and diverse pool of applicants to apply to our roles. All internal colleagues can apply for any externally advertised role, provided they have passed their probation period.

This policy is supported by the People Services and Pay and Pensions staff intranet pages, where managers can access procedural and best practice guidelines. Our careers site offers candidates access to our job roles, along with further information and guidance on how to apply to our jobs.

Why is this policy important?

Our role is to recruit the talent required to deliver the services for the Parliament’s purposes. This allows Members of the Scottish Parliament (MSPs) to excel in their roles as parliamentarians and representatives.

We want to have a fair and inclusive recruitment process. We also want to encourage under-represented groups to apply to our roles, in order to increase diversity in our staffing group.

We are continuously looking at ways to improve our performance, invest in our staff, and plan for the future. Having a strategic, structured approach to recruitment is essential in order to deliver excellent resource management in line with our organisational objectives and strategic workforce plans.

How will this be achieved?

Our inclusive recruitment approach will ensure that we recruit people with the right skills and values to deliver our strategic priorities.

To achieve this:

  • We will provide training and support to colleagues involved in the recruitment process
  • We will source candidates in a fair, inclusive, and cost-effective way, supporting the aims of our People Strategy
  • Our values of Stewardship, Excellence, Respect, and Inclusiveness will be used throughout the process
  • All hiring decisions will be made on merit using a structured inclusive interviewing process, alongside pre-agreed assessment criteria to remove any influence of bias
  • We will use positive action, as defined in the Equality Act 2010, to promote equality of opportunity for people who are under-represented in our staff group
  • When using positive action, following final scoring of all candidates, we will review if any candidates have scored equally. In this situation, we will select the candidate from a group under-represented in our workforce. All appointments will be made on merit

Procedure

We are proud to be an equal opportunities employer and are committed to building a workforce which reflects the diversity of the people of Scotland. We are a Disability Confident Leader employer, supporting disabled people by removing barriers and shortlisting disabled candidates who meet the minimum job criteria. We welcome applications from candidates who may wish to work flexibly, and will provide details of flexible working options for each advertised vacancy. Where certain groups of staff are underrepresented consideration will also be given to incorporating other ‘positive action’ initiatives into the recruitment and selection process, in accordance with the Equality Act 2010.

Who does what?

Each recruitment campaign will be designed to identify the best person for the job, in the most time and cost efficient way, without compromising on fairness or our commitment to having a diverse workforce.

Internal applicants are responsible for:

  • Discussing with their manager if they are applying for an internal position
  • Seeking their office head/team leader’s written confirmation that they meet the criteria for the job before submitting your application

Office heads/team leaders are responsible for:

  • Providing constructive feedback to internal applicants within their office/team against the criteria for the job, and supporting those applicants who meet the requirements
  • Taking into account operational realities, for instance if multiple team members apply for temporary vacancies but not all can be released

Managers are responsible for:

  • Managing recruitment campaigns and ensuring our recruitment principles are followed
  • Undertaking recruitment skills training and unconscious bias training
  • Writing Job Specifications which reflect the essential requirements of the job and considering whether there is an opportunity to address the skills and/or diversity mix within the team
  • Speaking to HR for advice and support
  • Gaining authorisation to fill the vacancy
  • Determining who else will be involved in the process
  • If the vacancy is temporary deciding how it will be filled
  • Deciding the advertising strategy including when to restrict advertising to internal only
  • Determining the methods of assessment to be used

People and Culture colleagues are responsible for:

  • Providing advice and guidance on all aspects of recruitment
  • Ensuring this Policy and supporting information is relevant and up to date
  • Participating in recruitment campaigns
  • Administering the process and communicating with candidates
  • Monitoring and reviewing our recruitment procedures to allow new ideas and methods to be incorporated.

How will we do this?

We will always ensure our selection criteria are fair, consistent and rigorous. Our Job Specifications detail the essential requirements of the role and includes things that are important to us, like our values and behaviours. This will be used to assess candidates throughout the recruitment process. Formal qualifications are only essential where the requirements of the position include a legal/award obligation for such qualifications or where it can be demonstrated that the qualification is required for competent job performance.

Advertising vacancies

We are committed to maintaining a balance between external recruitment and offering development opportunities for staff. We are also committed to ensuring transparency in our decision making and will consult the Parliamentary Trades Union Side (TUS) on all posts advertised.

Group Heads can approve a sideways move within their Group without the need for advertising the vacancy.

Permanent vacancies

Normally, all vacancies for permanent posts will be advertised both internally within the Scottish Parliament and externally. There may be occasions when we will restrict advertising to internal staff only, for example, redeploying an existing member of staff as a result of internal restructuring, or as part of our wider talent management strategy and Workforce Plans. Under redeployment, priority will be given to staff where there are extenuating circumstances. Individual circumstances will be reviewed on a case-by-case basis with support from managers, People and Culture, and the TUS.  Such cases will be assessed against fair criteria and evidence to ensure consistency and fairness across the organisation.  

All of our external adverts will be published, as a minimum, on our website and through a variety of other media depending on the role. Our adverts will:

  • Be inclusive and the content, tone, and language used will be accessible and reflect our aim to have a diverse workforce.
  • Promote the Scottish Parliament as a great place to work to enable us to attract and retain staff of the highest calibre.
  • Be cost effective.

Temporary vacancies

Temporary vacancies can provide an opportunity for our existing staff to develop and expand their skills. With that in mind, recruitment to temporary roles may be restricted to internal applicants in the first instance, by advertising or through the admin resourcing pool. Posts are advertised through the Corporate Bulletin. If the role requires particular specialist skills, knowledge or experience only to be found within the office or team it sits in, the manager may consider restricting the recruitment to within that team or office. Eligibility criteria will be published in any internal advert.

Alternatively, managers may advertise externally as a fixed term appointment, use the Talent Bank, seek a secondment or bring in an agency worker if the role is short term. This will depend on the circumstances, for instance how urgent the requirement is, how long it is for or whether there is an internal field.

There is no right to permanency through a temporary internal advert.

We welcome applications from candidates who may wish to work flexibly, and will provide details of flexible working options for each advertised vacancy.

Choosing the best candidate

The selection process is twofold – it allows us to select the right candidate and also enables the applicant to determine if the role and the Parliament is the right fit for them.

To ensure the best selection decision, a broad range of assessment methods will be used including a panel interview and values and skills-based tests or presentations. All recruitment panels will be gender balanced and we aim to ensure that panel membership is diverse in its views, opinions and experiences.

A lighter touch or more proportionate process may be used temporary vacancies, as appropriate, but at all times in a fair and transparent way.

Communicating the outcome

When the selection processes have been finalised all offers to candidates not already employed here will be conditional on completing all our pre-employment checks. This will include security vetting and seeking employment references before confirming offer of employment. We will also explore any adjustments your require before you start with us.

Other candidates who are considered suitable for appointment will be advised of this in writing and, with their agreement, we will retain their details on our Talent Bank for a period not exceeding 12 months.

Feedback

We value the time and effort candidates invest in applying for our jobs. In return for this investment we will provide interviewees feedback on their strengths and suggestions for areas of improvement/development.

Monitoring and Reporting

All candidates will be asked to provide information on a voluntary basis for equality monitoring purposes. We will also monitor requests for flexible working, the diversity of our selection panels, and decisions to advertise internally or externally. This information will be reported in line with equalities legislative requirements and will be used to monitor and develop our diversity and inclusion action plan.

Record Keeping/Data Processing

For further details on how we will process your personal data please refer to the HR Employee Privacy Notice and Recruitment Privacy Notices on the Parliament’s website.

Induction and Career Development

Induction is the final stage of the recruitment process and all new and existing colleagues will be fully supported in their new role.

It doesn’t stop there. Through our inclusive talent management programmes, colleagues will be supported to develop new skills and encouraged to seek out new opportunities.

How to raise a concern

We want all our candidates to be treated with respect and feel good about the Parliament regardless of the outcome of their application. If you have a concern about the application of this policy you are encouraged to bring this to the attention of the Head of People Services and Diversity and Inclusion.

What further information is available?

You may find the following policies helpful: