The Scottish Parliament has a number of policies which state how the organisation is run across a range of different areas.
This policy sets out the use of the SPCB's IT system.
Read the acceptable use of IT policy
The art collection policy has details on how the Parliament's art collection will be managed.
Read the art collection policy (153KB, pdf) posted 09 March 2021
Our bereavement policy covers what support you can access when someone close to you dies.
We all have a responsibility to make sure we have an environment where bullying, harassment and victimisation are not tolerated. We know it can be difficult to bring forward a complaint, our procedures are there to support you.
Reporting procedures and support
This policy covers the event of a significant disruption to normal business, including bad weather.
Read the business continuity policy
The Scottish Parliamentary Corporate Body (SPCB) does not endorse any charity other than PoppyScotland.
Read the charities and fund-raising policy
The Scottish Parliament is committed to providing high-quality customer service. We value complaints and use information from them to help us improve our services. If something goes wrong or you are unhappy with our staff or services, please tell us.
Information on how you can make a complaint
If you simply want to make a suggestion or pay us a compliment, please contact Public Information and Resources.
We are committed to making the information published by the Scottish Parliament open and accessible and you are encouraged to use and re-use the information that is available under this Scottish Parliament Copyright Licence freely and flexibly with only a few conditions.
Read the full policy on use of SPCB copyright material
The Scottish Parliamentary Corporate Body (SPCB) is fully committed to compliance with the requirements of the General Data Protection Regulation (the GDPR) which came into force on 25 May 2018 and the Data Protection Act 2018 (the DPA).
Read the Data protection policy
Our employee handbook includes a number of progressive policies and you can find out more in the equity, diversity and inclusion pages.
Equity, diversity and inclusion
The Scottish Parliament is committed to reducing its carbon footprint and using fewer resources.
Read about the Environmental policy
This policy details the Scottish Parliament's flag-flying guidelines.
This policy covers health and safety for all building users.
Read the health and safety policy
This policy covers the use of language in the Scottish Parliament.
These policies apply to media reporting on parliamentary business.
Read the media policy for the reporting of parliamentary business
Read the Scottish Parliamentary Corporate Body's terms and conditions for media access at Holyrood
This policy covers mobile devices provided by the SPCB.
MSPs can claim money back for 'expenses' (costs). These must be costs from carrying out their duties in Parliament or helping their constituents.
Find out more about the Members' Expenses Scheme
This policy covers Members' use of parliamentary-funded communications.
Read the parliamentary-funded communications policy
Parliamentary resources are provided by the Scottish Parliamentary Corporate Body to support MSPs in undertaking their parliamentary duties and include items such as office equipment and furniture, IT and mail systems, meeting rooms and the Reimbursement of Members’ Expenses Scheme. It also includes financial assistance to non-Scottish Government parties. These resources are provided by the SPCB to support MSPs with their parliamentary duties and must not be used to any significant extent for any other purpose including any party political purpose.
The SPCB appreciates there can sometimes be a fine line between something that is parliamentary and party political and Members have to use their judgement accordingly. Where there is any doubt, MSPs are encouraged to seek advice from the contact points provided in the various policies and guidance.
These policies explain how the Scottish Parliament's Corporate Identity should be used by MSPs.
Policy on MSPs' use of the Corporate Identity (63KB, pdf) posted 04 May 2021
Policy on the use of the Corporate Identity on MSP Office Signage (1MB, pdf) posted 04 September 2023
These rules apply to all Scottish Parliament social media accounts, online forums, and digital engagement tools.
Read the online discussion rules
This policy covers support for problematic period or menopause symptoms.
Read the period and menopause policy
This policy supports a workplace environment that promotes good mental health and wellbeing.
Read the positive about mental health policy
The procurement policy helps us make sure that SPCB procurement:
The Scottish Parliament Corporate Body (SPCB) recognises the importance of peaceful protests and demonstrations at the Scottish Parliament. The protest policy ensures protests protect the rights of everyone visiting, working, and living in and around the Parliament.
This policy covers whistleblowing.
Read the public interest disclosure policy
The records management policy sets out practices for the creation, management and disposal of our information.
Read our records management policy (300KB, pdf) posted 08 March 2023
Read our records management plan (1MB, pdf) posted 23 July 2023
Read our records management strategy (163KB, pdf) posted 08 March 2023
Find out more about our protective marking system (357KB, pdf) posted 08 March 2023
This policy sets out standards of behaviour that apply to everyone who works in the Scottish Parliament and constituency and regional offices.
Read the sexual harassment policy
This policy the policy has been developed to protect all building users from exposure to second-hand smoke and to assist compliance with the Smoking, Health and Social Care (Scotland) Act 2005.
This policy covers anything posted on social media in a personal capacity.
Read the personal use of social media policy
If you’re authorised to use our official social media channels to engage with the public you should follow the social media policy.
Read the SPCB social media policy
The following guidance applies to downloading and sharing clips from Scottish Parliament TV.
Read the social media: use of Parliament TV clips guidance
The special leave policy covers a range of reasons why you might need time off work.
This policy details support to ensure a successful workplace transition.
Read the trans and non-binary policy
In line with the Scottish Parliament’s founding principles of openness and accessibility, we are committed to encouraging people to get involved in the work of their Parliament. We believe that all members of the public have the right to be heard, understood and respected. We believe that our staff have the same rights.
Very occasionally, the behaviour or actions of people make it difficult for us to continue to engage with them. In such circumstances, we will consider the impact of this behaviour on our staff and on our ability to do our work and provide a service to others.
Our unacceptable actions policy explains what we consider to be unreasonable and unacceptable behaviour or actions by members of the public and how we will approach these situations.
Read the unacceptable actions policy (150KB, pdf) posted 11 April 2023
The visitor behaviour policy applies to all visitors to the Scottish Parliament.
Read the visitor behaviour policy
Read the visitor booking privacy statement
This policy covers how to report a suspected a cyber-security vulnerability to the Scottish Parliament.
Read the Vulnerability disclosure policy