Mu Phàrlamaid na h-Alba

Reports and actions

We report on complaints 4 times a year (once every 3 months) to the Parliament’s senior management.

The reports have:

• information about the number and type of complaints
• information about the number of complaints answered on time
• information on actions taken in response to complaints

Here are the most recent reports:   

2022-23 Quarter 4 Report (January to March 2023) (81KB, pdf) posted 31 October 2023

2023-24 Quarter 1 Report (April to June 2023) (96KB, pdf) posted 31 October 2023

2023-24 Quarter 2 Report (July to September 2023) (66KB, pdf) posted 31 October 2023

2023-24 Quarter 3 Report (October to December 2023) (66KB, pdf) posted 26 April 2024

2023-24 Quarter 4 Report (January to March 2024) (65KB, pdf) posted 26 April 2024

2024-25 Quarter 1 Report (April to June 2024) (70KB, pdf) posted 18 December 2024

2024-25 Quarter 2 Report (July to September 2024) (92KB, pdf) posted 26 February 2025

2024-25 Quarter 3 Report (October to December 2024) (71KB, pdf) posted 26 February 2025

We also publish a summary for the last reporting year(s) (April to March). 

April 2022 to March 2023 report (104KB, pdf) posted 31 October 2023

April 2023 to March 2024 report (170KB, pdf) posted 26 April 2024